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Client Relations Coordinator

2 months ago

Reno, Nevada, United States LUX dynamics Full time
Company Overview
LUX dynamics is a privately owned, high-bay LED manufacturing enterprise dedicated to fostering a culture rooted in our core values. We strive to motivate and inspire our team members, ensuring a collaborative and passionate work environment.

Position Summary
We are in search of a meticulous and dedicated Client Relations Coordinator to enhance our customer service team. The successful candidate will thrive in a dynamic setting while exhibiting exceptional attention to detail.

Key Responsibilities
- Respond promptly to customer inquiries via email and phone, delivering courteous and positive service to clients and sales personnel.
- Address questions related to products, pricing, deliveries, and returns.
- Provide accurate shipping information and product samples.
- Generate quotes for our lighting agents efficiently and accurately.
- Collaborate with production and shipping departments to ensure timely processing and dispatch of customer orders.
- Offer assistance and support to the external sales team as needed.

Qualifications and Skills
- Friendly, service-oriented demeanor.
- Excellent communication abilities, keen attention to detail, and a desire to contribute to a busy office support team.
- Proficient in Word, Windows, Outlook, Google, etc., with a minimum typing speed of 30 WPM.
- Strong foundational skills in basic math and English.
- Knowledge of QuickBooks is preferred.

LUX Core Values
- Professionalism: Uphold excellence in all endeavors.
- Extreme Ownership: Take full responsibility for your actions and their outcomes.
- Integrity: Consistently exceed expectations and honor commitments.
- Kindness: Treat all individuals with respect and listen attentively.

Note: LUX maintains a drug-free workplace; candidates must be able to pass a drug screening.