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Client Relations Specialist

2 months ago

Reno, Nevada, United States Christopher Robin Whorton - State Farm Agent Full time
Job DescriptionROLE SUMMARY:
We are looking for a motivated individual to fill the position of Account Manager at Christopher Robin Whorton - State Farm Agent. This role is essential for driving our agency's growth through engaging conversations and exceptional customer service. If you are a proactive self-starter who excels in a dynamic environment, this position offers a fulfilling career path with significant income and advancement opportunities.

As an Account Manager, you will play a crucial role in our daily operations and the success of our clients. Your focus will be on fostering strong client relationships and serving as a bridge between customer requirements and agency services. You will enhance our clients' lives by effectively promoting relevant products and services.

Advance your career while making a positive impact in your community. We are eager to welcome a dedicated, personable, and sales-oriented professional to our agency.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Foster long-term customer loyalty and satisfaction.
REQUIRED QUALIFICATIONS:
  • Prior experience in sales (whether in outside sales, retail, or telemarketing) is preferred but not mandatory.
  • Experience in managing client relationships is advantageous but not essential.
  • Interest in marketing tailored products and services based on client needs.
  • Strong communication skills, including written, verbal, and listening abilities.
  • Commitment to providing excellent customer service.
  • Adept at anticipating customer needs.
  • Ability to connect effectively with clients.
EMPLOYEE BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure includes salary plus commission/bonus.
  • Comprehensive health benefits.
  • Opportunities for professional growth and advancement within the agency.