T-Mobile Retail Sales Representative

4 days ago


San Francisco, California, United States T-Mobile (MobileOne, LLC) Full time
Job Summary
Retail Sales Representatives at T-Mobile are the face of our brand, providing exceptional customer experiences and showcasing our innovative products and services. As a key member of our team, you will be responsible for building relationships with customers, understanding their needs, and delivering tailored solutions that meet their expectations.

Key Responsibilities:
  • Assist and sell to customers, providing a seamless and personalized experience through active listening, empathy, and product knowledge.
  • Build trust with customers by answering questions, educating, and offering solutions that meet their needs.
  • Assess and recommend the right plan for customers, ensuring a smooth onboarding process.
  • Stay up-to-date on T-Mobile's products and services, utilizing this knowledge to provide expert advice and guidance.
  • Collaborate with the team to achieve sales targets and provide exceptional customer service.

Requirements:
  • Customer service and/or sales experience preferred, with a strong track record of meeting or exceeding sales targets.
  • Authorization to work in the United States.
  • Pass a pre-employment background check.
  • A high-school diploma or GED and be at least 18 years of age.

Benefits:
  • Competitive hourly rate of $39.18.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including 401(k) retirement savings and no-cost mental health program.
  • Discounted T-Mobile cellular service.


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