Media Measurement Specialist

3 weeks ago


Miami, Florida, United States Kantar Full time
{"Job Title": "Service and Installation Executive", "Job Description": "Media Measurement Expertise

Kantar Media is a leading provider of media measurement solutions, and we are seeking a highly skilled Service and Installation Executive to join our team.

As a Service and Installation Executive, you will be responsible for installing and maintaining metering equipment and software in panel homes, providing outstanding customer service, and working closely with Operations colleagues and other functions to ensure a seamless client-centric service.

Key Responsibilities:

  • Work remotely with panel members to install and maintain metering equipment and software
  • Provide exceptional customer service and support to panel members
  • Collaborate with Operations colleagues and other functions to ensure a seamless service
  • Perform interactive tests and quality checks
  • Capture information from panel members and update a central database
  • Educate and encourage panel members in the correct use and care of metering equipment
  • Accurately log and report panel home activity
  • Collaborate with Continuous Improvement agents to identify areas for improvement

Requirements:

  • Excellent communication and relationship-building skills
  • Innovative and proactive approach to problem-solving
  • Customer service and problem-solving skills
  • Collaboration and teamwork skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Good organizational and administrative skills
  • Ability to multitask and prioritize work

We offer a competitive benefits package, including medical plans, health savings account, dental, vision, and wellness program. We are committed to creating an inclusive culture and value the diversity of our people, clients, suppliers, and communities.

Kantar is an equal opportunities employer and welcomes applications from all sections of society. We do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Why join Kantar? We pride ourselves on understanding people and what makes us think and act the way we do. We encourage teams to spend part of their working week in the office, but we understand that no one size fits all. We are dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers, and communities.

"}

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