Current jobs related to Client Engagement Coordinator - Nashville, Tennessee - Kinly group

  • Engagement Coordinator

    4 weeks ago

    Nashville, Tennessee, United States HomeGoods Full time

    Job Title: Engagement CoordinatorAt HomeGoods, we're always looking for talented individuals to join our team. As an Engagement Coordinator, you'll play a key role in promoting a highly satisfied customer experience while driving customer loyalty.Key Responsibilities:Promote a highly satisfied customer experience through excellent customer service...

  • Healthcare Patient Scheduling Coordinator

    2 weeks ago

    Nashville, Tennessee, United States The Patient Engagement Center Full time

    Job OverviewWe are seeking a highly motivated and empathetic Medical Customer Experience Representative to join our dynamic team at the Patient Engagement Center of Excellence. As a key member of our team, you will play a vital role in engaging patients suffering from Painful Diabetic Neuropathy and scheduling them for treatment at our medical practice...

  • Program Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Center for Nonprofit Management Full time

    Job SummaryThe Program Coordinator - Volunteer Engagement will oversee the Center for Nonprofit Management's volunteer programs, focusing on older adults and adults with disabilities. Key responsibilities include managing the Helping Hands Program, coordinating Shabbat services and holiday programs, and facilitating volunteer engagement for various agency...

  • Patient Engagement Coordinator

    1 week ago

    Nashville, Tennessee, United States ConcertoCare Full time

    Job Type: Full-timeDescription:Competitive monthly bonus incentive program15 paid time-off days3 floating holidays8 paid holidaysMonday through Friday full-time schedule8am to 5pm ESTThe Patient Engagement Coordinator is responsible for managing a team that outreaches to patients to drive engagement with ConcertoCare clinical teams and programs. You and your...

  • Client Success Coordinator

    1 week ago

    Nashville, Tennessee, United States TechnologyAdvice Full time

    Job DescriptionWe are seeking a highly skilled Client Success Coordinator to join our team at TechnologyAdvice. As a Client Success Coordinator, you will be the main point of contact for a batch of specific accounts and work closely with our sales, operations, and technology teams to ensure the greatest experience from on-boarding to delivered product.Key...

  • Client Care Coordinator

    1 week ago

    Nashville, Tennessee, United States Right At Home Full time

    About the Role:We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Right at Home. As a Client Care Coordinator, you will play a vital role in maintaining the client and caregiver relationship, ensuring the best possible in-home care experience for our clients and employees.Key Responsibilities:Interface with...

  • Client Services Coordinator

    2 weeks ago

    Nashville, Tennessee, United States American Songwriter Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Assistant to join our team at Savage Ventures. As a key member of our Brand Partnerships and Account Management team, you will be responsible for maintaining strong client relationships and managing the post-sale fulfillment process.Key Responsibilities:Lead the post-sale...

  • Strategic Engagement Director

    7 days ago

    Nashville, Tennessee, United States Norstella Full time

    About the Role:Norstella is seeking a highly skilled Strategic Engagement Director to lead the day-to-day execution of client projects and help clients achieve their goals.You will work directly with clients, take ownership of the overall project, and guide individual team members. Your superior analytical, quantitative, and conceptual thinking skills, along...

  • Strategic Engagement Director

    2 weeks ago

    Nashville, Tennessee, United States Norstella Full time

    About the RoleWe are seeking a highly skilled Strategic Engagement Director to lead our client projects and drive business growth.As a key member of our team, you will be responsible for managing multiple workstreams, creating client-ready deliverables, and developing strategic plans to meet client objectives.You will work closely with our clients to...

  • Community Engagement and Volunteer Coordinator

    3 weeks ago

    Nashville, Tennessee, United States Center for Nonprofit Management Full time

    Job SummaryThe Center for Nonprofit Management seeks a highly motivated and organized Community Engagement and Volunteer Leader to join our team. As a key member of our team, you will be responsible for cultivating relationships with the local community, inspiring volunteers to serve, and making a positive difference in our city.Key ResponsibilitiesRecruit...

  • Digital Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Meharry Medical College Full time

    About the RoleMeharry Medical College is seeking a highly skilled Digital Engagement & Web Development Coordinator to support the College's communications efforts through the strategic engagement of various audiences across multiple channels and campaigns.Key ResponsibilitiesDevelop and implement an annual digital communications plan to increase brand...

  • Client Account Support Coordinator

    2 months ago

    Nashville, Tennessee, United States Wellpath Full time

    Your Impact Matters: Make a significant contribution every day to the lives of those in need. Become part of a mission-driven organization that prioritizes a people-centric culture. Exceptional opportunities for career advancement await you.Explore a career that emphasizes: Compassion for marginalized and vulnerable patients. Commitment to diversity,...

  • Client Account Support Coordinator

    2 months ago

    Nashville, Tennessee, United States Wellpath Full time

    Your Impact Matters: Make a significant contribution every day to the lives of those in need Become part of a mission-driven organization that prioritizes its people Exceptional opportunities for career advancement Explore a career that emphasizes: Caring for marginalized, underserved, and at-risk populations Commitment to diversity, equity, inclusion, and...

  • Digital Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Meharry Medical College Full time

    At Meharry Medical College, we are seeking a highly skilled Digital Engagement & Web Development Coordinator to support our communications efforts through the strategic engagement of various audiences across multiple channels and campaigns. This role will involve developing and managing projects from design to completion, including email marketing, social...

  • Federal Engagement Manager

    4 weeks ago

    Nashville, Tennessee, United States Confluent Full time

    About the Role:We are seeking a highly skilled Federal Engagement Manager to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager, you will be responsible for driving customer satisfaction throughout the Professional services life-cycle for key Public Sector customers, from orchestrating the...

  • Community Engagement Specialist

    4 weeks ago

    Nashville, Tennessee, United States Heidelberg Materials US, Inc. Full time

    Job SummaryWe are seeking a highly skilled Community Outreach Specialist to join our team at Heidelberg Materials US, Inc. in Mitchell, Indiana or Indianapolis, Indiana. This role will be responsible for developing and implementing community benefit programs that align with the DOE project requirements and supporting the overall company approach in community...

  • Appointment Coordinator

    2 weeks ago

    Nashville, Tennessee, United States Advisor Employee Services Full time

    Appointment Coordinator OpportunityWe are seeking a highly skilled and organized individual to join our team as an Appointment Coordinator. This role is perfect for someone who is passionate about building relationships and providing exceptional customer service.Key Responsibilities:Engage with prospective clients to schedule appointmentsImplement and assist...

  • Client Service Associate

    3 weeks ago

    Nashville, Tennessee, United States AllianceBernstein Full time

    About AllianceBernsteinAllianceBernstein is a leading global investment-management firm that offers high-quality research and diversified investment services to institutional investors, financial intermediaries, and private-wealth clients in major global markets. Our client base includes some of the world's leading institutions as well as private-wealth...

  • Client Service Associate

    1 month ago

    Nashville, Tennessee, United States AllianceBernstein Holding L.P. Full time

    About AllianceBernsteinAllianceBernstein is a leading global investment-management firm that offers high-quality research and diversified investment services to institutional investors, financial intermediaries, and private-wealth clients in major global markets. Our client base includes some of the world's leading institutions, as well as private-wealth...

  • Client Relationship Specialist

    2 months ago

    Nashville, Tennessee, United States AllianceBernstein Holding L.P. Full time

    About AllianceBernstein AllianceBernstein (AB) stands as a prominent global investment-management firm, dedicated to delivering exceptional research and a diverse array of investment services to institutional investors, financial intermediaries, and private-wealth clients across key global markets. Our clientele encompasses some of the world's foremost...

Client Engagement Coordinator

2 months ago

Nashville, Tennessee, United States Kinly group Full time

Location: Nashville

About The Role: As an Event Management Specialist, you will be an integral part of a Global Support team dedicated to assisting clients with their inquiries and issues, collaborating closely with the Subject Matter Expert (SME) team. This role requires making informed decisions on how to address client requests, determining necessary follow-up actions, and effectively communicating information to the appropriate parties for further action.

DUTIES AND RESPONSIBILITIES:

In your capacity as an Event Management Specialist, you will serve as the primary point of contact for clients, ensuring that their requests and issues are addressed promptly and in alignment with established Service Level Agreements (SLAs). You will manage cases from initiation to resolution, prioritizing clear and consistent communication to deliver exceptional customer service.

Your responsibilities will include, but are not limited to:

  • Logging client requests and issues on a daily basis while maintaining awareness of their impact on the client.
  • Collaborating closely with the SME team to foster relationships that enhance technical support and understanding, leading to quicker issue resolution and trend analysis.
  • Maintaining active communication with both internal and external contacts to ensure updates are timely and transparent.
  • Acting as the case owner, ensuring all parties involved in the case are consistently updating and working towards a resolution.
  • Managing support issues, projects, and onsite queries in accordance with client processes and contractual obligations.
  • Coordinating repair work for faulty equipment, liaising with manufacturers and in-house repair teams while considering financial implications.
  • Organizing global engineer attendance with the assistance of our international partners to ensure timely site visits and satisfactory resolutions.
  • Coordinating with the Field Service Engineering team to dispatch local resources and align SME remote support as needed.
  • Overseeing asset management and reporting.
  • Conducting weekly, monthly, and quarterly reporting.
  • Participating in the service handover process from projects to ensure clients understand their available support and contractual obligations.
  • Assisting in the onboarding process of potential suppliers and partners to enhance our global support capabilities.
  • Identifying asset changes within client estates during case management and notifying the relevant teams with accurate information.

About The Candidate: Not Specified

About Kinly: At Kinly, we believe that collaboration is the most exciting aspect of the modern workplace. We empower individuals to share, discuss, and collaborate effectively using videoconferencing, AV, and Smart technologies. Our commitment extends beyond technology; we are dedicated to supporting our clients every step of the way to help them work smarter in diverse environments.

Our ambition is to be a Thought Leader and Market Leader in our targeted sectors. We are proud to be recognized as a top company in Europe and globally, serving a diverse range of clients from innovative startups to Fortune 500 companies across over 125 countries.

Kinly values the skill and passion of our employees. Our core values—Passionate Innovators, Reliable Professionals, and In it Together—reflect our commitment to fostering a culture that brings our Brand Promise to life: Working together. Everywhere.

Employee Benefits:

  • 23 days of holiday plus Bank holidays, increasing with length of service.
  • Health Cash plan with options to include dependents.
  • Employee Assistance Programme.
  • Stakeholders pension scheme.
  • Ride to work scheme.
  • Access to a variety of internal and external training courses, including apprenticeship opportunities.
  • Recognition of significant life events, such as work anniversaries and birthdays.

Equal Opportunities: Kinly is committed to providing equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, color, race, national origin, sexual orientation, disability, religion, or any other protected characteristics. We welcome your application.