Engagement Coordinator
1 week ago
At HomeGoods, we're always looking for talented individuals to join our team. As an Engagement Coordinator, you'll play a key role in promoting a highly satisfied customer experience while driving customer loyalty.
Key Responsibilities:- Promote a highly satisfied customer experience through excellent customer service skills
- Develop and implement strategies to drive customer loyalty and retention
- Train and mentor frontline associates on policies and procedures
- Monitor and maintain cash controls, including change funds
- Assign registers and coordinate breaks to ensure optimal coverage
- Audit and approve paperwork
- Maintain a clean and organized store environment
- Monitor and report any safety hazards
- High school graduate or equivalent degree preferred
- Available to work flexible schedule, including evenings and weekends
- Excellent interpersonal and customer service skills
- Able to lift heavy merchandise with or without reasonable accommodations
- Able to train and provide direction to others
- Able to run a register and handle money
- Must be able to handle confidential information with discretion
As a valued member of our team, you'll enjoy a range of benefits, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for additional benefits, including:
- 401(k) match
- Medical, dental, and vision insurance
- HSA
- Health care FSA
- Life insurance
- Short- and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
At HomeGoods, we're committed to creating a diverse and inclusive work environment where everyone feels valued and supported.
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