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Customer Service Representative

4 weeks ago

Maitland, Florida, United States ARSRescue Rooter Full time
Job Opportunity

We are seeking a skilled Customer Service Representative to join our team at American Residential Services in Maitland, FL. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide quality service and support in areas such as scheduling appointments, processing payments, and data entry
  • Maintain a balance between company policies and customer needs in decision-making
  • Regularly attend and participate in ongoing mentorship and training from call center supervisors

Requirements:

  • Minimum age requirement of 18 years
  • 1+ years experience in a Call Center environment
  • Inbound customer service experience
  • Effective communication and problem-solving skills
  • Ability to work a flexible schedule with weekend rotations

Benefits:

  • Competitive hourly compensation, paid weekly
  • Industry-leading benefit package, including health insurance, 401(k), and paid time off
  • Opportunities for career growth and development

About ARS/Rescue Rooter:

As the largest provider of residential HVAC, Plumbing, and Electrical solutions in the United States, we are committed to delivering exceptional service and support to our customers. We offer a dynamic and supportive work environment, with opportunities for career growth and development.