Customer Solutions IT Specialist
3 weeks ago
At Ardan Inc, we are seeking a highly skilled Customer Solutions IT Specialist to join our team. As a key member of our Customer Solutions Team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Investigate and resolve customer technical issues and inquiries in a timely and efficient manner.
- Utilize our ticket management system to create, track, and update details on customer issues received through various communication platforms.
- Communicate effectively with all parties involved in issue resolution to meet and manage customer expectations.
- Collaborate with our internal software development team and/or external vendors/partners to resolve issues as needed.
- Develop and maintain documentation throughout the support process.
- Work closely with our sales business reps and act as a technical subject matter expert.
- Develop Customer Success plans for implementing and training customers on our technology products and services.
- Provide training and product demonstrations to customers and sales teams on our products and services.
- Participate in seminars and conferences as subject matter experts for our products and services.
- An extraordinary service-oriented attitude and willingness to go above and beyond for customers.
- Strong analytical and problem-solving skills.
- Effective interpersonal, conflict management, resolution, and communication skills.
- 1-2 years of Closing and/or Title Insurance experience, a plus.
- Familiarity with public records data.
- Ability to prioritize and complete multiple tasks in a technical environment.
- Knowledgeable with Microsoft Office.
- Knowledge of Microsoft SQL server management studio, a plus.
- Bachelor's degree.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
- Location Maitland, Florida.
-
Customer Solutions IT Specialist
4 weeks ago
Maitland, Florida, United States Ardán, Inc., A Community of Companies Full timeCustomer Solutions IT SpecialistWe are seeking a highly skilled Customer Solutions IT Specialist to join our team at Ardán, Inc., A Community of Companies. As a key member of our Customer Solutions Team, you will be responsible for providing exceptional customer experiences from start to finish with our suite of technologies and services.Key...
-
Senior Technology Solutions Specialist
4 weeks ago
Maitland, Florida, United States Tetra Tech, Inc. Full timeJob SummaryTetra Tech, Inc. is seeking a highly skilled Solutions Consultant to join our Disaster Recovery team. As a key member of our team, you will be responsible for building and customizing innovative technology solutions and managing supporting staff.The ideal candidate will have a strong background in technology and data management, with experience...
-
Customer Support Coordinator
4 weeks ago
Maitland, Florida, United States CPT Network Solutions Full timeJob SummaryThe Customer Care Coordinator role at CPT Network Solutions is a dynamic position that requires exceptional service skills and technical expertise. As a key member of our team, you will be responsible for providing top-notch support to our customers through our CPT Portal.Key ResponsibilitiesRespond to customer service requests in a timely and...
-
Procurement Specialist
4 weeks ago
Maitland, Florida, United States Pivotal Solutions Full timePivotal Solutions is seeking a skilled Procurement Specialist to oversee all purchasing activities related to construction materials, subcontractors, and supplies. This role will be responsible for negotiating contracts, building relationships with suppliers, ensuring timely delivery of materials, and maintaining budgets to maximize cost-efficiency for all...
-
IT Support Specialist
3 weeks ago
Maitland, Florida, United States Cutting Edge Network Technologies Full timeAbout the Role:Cutting Edge Network Technologies is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and services to our customers, including remote and onsite service and support needs.Key Responsibilities:Provide technical support and services to customers,...
-
Strategic Account Specialist for Healthcare
4 weeks ago
Maitland, Florida, United States Spectrum Full timeUnlock Your Potential as a Strategic Account Specialist for HealthcareAre you a sales professional looking to take your career to the next level? Do you have a passion for healthcare and a desire to make a real difference in people's lives? If so, we have an exciting opportunity for you to join our team as a Strategic Account Specialist for Healthcare.As a...
-
Maitland, Florida, United States Spectrum Full timeUnlock Business PotentialAs a Vertical Sales Engineer at Spectrum Enterprise, you will have the opportunity to evaluate complex business needs and recommend tailored solutions. Your technical expertise will enable you to provide pre- and post-sale consultations, ensuring seamless client experiences.Spectrum Enterprise offers modern enterprise technology...
-
Maitland, Florida, United States Spectrum Full timeAs a Vertical Sales Engineer at Spectrum Enterprise, you will play a crucial role in evaluating networking requirements and recommending solutions to meet complex business needs. Your expertise will be invaluable in providing pre- and post-sale technical consultations to clients.Spectrum Enterprise offers modern enterprise technology solutions that cater to...
-
Facilities Account Specialist
3 weeks ago
Maitland, Florida, United States Staples Full timeWe are seeking a skilled Facilities Account Specialist to join our team at Staples. In this role, you will be responsible for selling FS products, programs, and solutions into prospect and new accounts.Key Responsibilities:Selling FS products, programs, and solutions into prospect and new accounts.Customer profiling and qualifyingProactively work targeted...
-
Medicaid Specialist
4 weeks ago
Maitland, Florida, United States Compass Senior Solutions Care Manag Full timeJob SummaryThe Medicaid Specialist is responsible for ensuring timely and accurate completion and review of Medicaid Pending applications. This includes gathering all required documentation and ensuring compliance with Federal, State, and local standards, guidelines, and regulations.CSSCM is seeking a full-time Medicaid Specialist to join our team. As a...
-
Customer Experience Specialist
4 weeks ago
Maitland, Florida, United States Spectrum Full timeKey Responsibilities:Support customer experience initiatives to simplify and enhance the customer journey.Effectively activate Charter Products and Services to existing customers through inbound and outbound dialing systems.Collaborate with the team to drive sales growth and customer satisfaction.About the Role:This role is ideal for individuals who are...
-
Customer Service Representative
4 weeks ago
Maitland, Florida, United States EIG Services, Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Center Specialist I. In this role, you will provide exceptional support to our customers through inbound and outbound calls, emails, and chats.Key ResponsibilitiesCustomer ExperienceDeliver a superior customer experience by answering calls,...
-
Payroll Specialist
4 weeks ago
Maitland, Florida, United States BCForward Full timeJob DescriptionBCforward is seeking a highly motivated Payroll Specialist to join their team in Maitland, FL.Responsibilities:Implement the TotalSource Solution for new clients.Use a consultative approach to assess current state, map to the PEO co-employment structure, and develop solutions where gaps exist.Manage client expectations throughout onboarding,...
-
Perioperative Nurse Specialist
3 weeks ago
Maitland, Florida, United States Surgery Care Affiliates Full timeOverviewWe are part of a dynamic team that supports physician specialists in delivering high-quality patient care. Our integrated care delivery system enables us to navigate the complex healthcare environment and provide customized solutions to meet the needs of our partners.Key ResponsibilitiesAssess patient status throughout the perioperative episode of...
-
Maitland, Florida, United States Spectrum Full timeJob DescriptionAs a Strategic Account Specialist for Healthcare at Spectrum Enterprise, you will be responsible for developing and maintaining relationships with healthcare providers to identify and pursue new business opportunities.Key Responsibilities:Develop and execute sales strategies to meet or exceed sales targetsBuild and maintain strong...
-
Customer Service Liaison
4 weeks ago
Maitland, Florida, United States Tetra Tech Full timeThe Opportunity:Tetra Tech is seeking a skilled Customer Service Liaison to join our Case Management team in the Maitland, Florida market. This is a project-based, remote role that requires excellent communication and problem-solving skills.Why Tetra Tech:At Tetra Tech, we are committed to delivering innovative solutions to complex challenges. Our team of...
-
Bilingual Time Implementation Specialist
3 weeks ago
Maitland, Florida, United States ADP Full timeADP is a leading provider of human capital management solutions. We are seeking a highly skilled Bilingual Time Implementation Specialist to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Spanish and English. This role will involve working closely with clients to understand their...
-
Collateral Specialist
3 weeks ago
Maitland, Florida, United States Taylor Morrison Full timeJob SummaryThe Post Closer will be responsible for the logging in of all closing packages, generating allonges, and preparing collateral packages for shipping to the appropriate warehouse bank. This role requires effective relations with Collateral, Specialist, Closer, Retail, and Construction teams.Key ResponsibilitiesLog in all closing packagesGenerate...
-
Bilingual Payroll Implementation Specialist II
4 weeks ago
Maitland, Florida, United States ADP Full timeAbout ADPWe believe great companies are built not only by great people, but for them. Every day, we strive to design a better way to work, helping employees at organizations around the world to stay productive and achieve their potential.About the RoleAs a Bilingual Payroll Implementation Specialist, you will be part of the "new client welcome committee"....
-
Customer Service Representative
4 weeks ago
Maitland, Florida, United States Tetra Tech Full timeAbout the RoleTetra Tech is seeking a highly skilled Customer Service Representative to join our Case Management team in Maitland, Florida. This is a project-based, remote role that requires excellent communication and problem-solving skills.Key ResponsibilitiesProvide exceptional customer service via phone, email, or text/chat messagesResolve customer...