IT Support Specialist

1 week ago


Elmhurst, New York, United States Eclaro Full time
Position: Desktop Technician
Job Reference:

Utilize your expertise in technology solutions with Eclaro, as we seek a Desktop Technician to support our esteemed client.

Eclaro's client is a prominent provider of technology solutions, dedicated to partnering with clients to fulfill their requirements and reach their business objectives. If you possess the necessary skills, this is a remarkable opportunity for you.

Essential Qualifications:
  • 5-10 years of experience in a Help Desk/Desktop support capacity
  • Proficient in managing and servicing Windows desktops, laptops, printers, and IP phones within a networked setting
  • Knowledge of O365 client applications including Outlook, Word, Excel, Teams, OneDrive, and Authenticator; O365 administration experience is advantageous.
  • Experience with mobile devices (Android/iPhone), including Intune mobile device enrollment and app installation
  • Ability to oversee hardware asset inventory and stockrooms, ensuring precise record-keeping of deployed assets
  • Understanding of fundamental network concepts such as TCP/IP, Subnets, and DNS for troubleshooting network connectivity; familiarity with network racks and patch panels is beneficial.
  • Experience utilizing a ticketing system; familiarity with ServiceNow is a plus.
  • Experience managing Citrix sessions through Citrix Director
  • Experience with thin clients is an advantage
  • Exceptional customer service and communication skills; strong work ethic and reliability are essential.
  • Professional demeanor suitable for a corporate setting.
Compensation: $33.00/hr.

Benefits Offered by Eclaro:
  • 401k Retirement Savings Plan managed by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility for Medical, Dental & Vision Insurance through Eclaro
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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