Senior Customer Care Analyst

2 weeks ago


Warren, Michigan, United States General Motors Full time
Position Overview

This role is classified as a hybrid position, requiring the selected candidate to be present at the designated office location three times a week, at a minimum, or as determined by business needs.

Key Responsibilities
  • Analyze customer care operations to enhance service delivery.
  • Collaborate with cross-functional teams to identify areas for improvement.
  • Support sales initiatives through data-driven insights and recommendations.
Qualifications

The ideal candidate will possess strong analytical skills and a background in customer care or sales support, with a focus on leveraging technology to improve processes.

Join a dynamic team at General Motors, where your expertise will contribute to enhancing customer satisfaction and operational efficiency.


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