Metropolis Director of Strategic Partnership Development
6 days ago
As the Director of Strategic Partnership Growth, you will be responsible for developing and executing strategies to expand Metropolis' customer base, increase revenue, and achieve enterprise sales targets. This role requires strong leadership, strategic thinking, and a proven track record of successful sales expansion efforts.
Key Responsibilities:
- Close business with Metropolis' largest institutional real estate customers through net new location expansion within existing portfolios and deploying Metropolis technology at existing operating locations.
- Be the primary relationship owner of our most critical real estate partners and their executives.
- Own portfolio-wide customer success, retention, and upsell for Metropolis' highest value strategic enterprise partners.
- Nurture and develop existing relationships and identify new relationships within existing partner organizations.
- Host executive-level monthly and quarterly business reviews with strategic real estate partners.
- Develop an annual engagement strategy per partner including in-person events.
- Serve as the conduit between Metropolis site-level and regional operations, and our most critical real estate partners and their national executive teams.
- Collaborate with Directors of Partner Strategy & Expansion to secure portfolio-wide deployment of Metropolis with our largest partners nationally.
- Serve as the voice of our customer internally across functions and make the business case for new products that unlock expansion opportunities.
Requirements and Qualifications:
- Proven ability to manage multi-million-dollar accounts simultaneously.
- Data-driven and able to tell great stories that showcase our value and product differentiators to our existing partners.
- Optimistic, respectful, and able to work well in a team and across functions.
- Strong business acumen, situational awareness, and reliability.
- Ability to excel in high-pressure situations and defuse significant customer escalations.
- Advanced communication skills and emotional intelligence to clearly, persuasively, and confidently deliver information to various audiences.
- Proven talent as a chaos pilot in a fast-paced, growth-oriented environment.
- Competitive candidates will already speak the language of commercial real estate and have an 8+ year background in asset management, real estate development, technology, consulting, or a similar field.
- Expect travel each month for both internal and external meetings.
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