Visionary Network Operations Director
7 days ago
Company Overview:
Metropolis is an innovative artificial intelligence company leveraging computer vision technology to revolutionize checkout-free experiences in the real world.
We envision a future where people can transact with unprecedented speed, ease, and convenience, giving them back their most valuable asset – time.
Job Description:
The Director of Network Operations will oversee the end-to-end operation of our network & computer vision infrastructure, ensuring performance and reliability of network and production systems across our core vision platform.
This role requires deep technical knowledge, leadership experience, and a strong commitment to reliability, scalability, and security.
Key Responsibilities:
- Strategic Leadership: Develop and lead the network and production systems operations strategy aligned with business objectives.
- Team Management: Lead, mentor, and develop a team of network engineers, systems engineers, and automation developers, ensuring high performance and growth.
- Network Performance & Optimization: Conduct analysis and implement improvements to maintain optimal health and efficiency of physical network and production systems distributed across sites throughout the US.
- alerting & Monitoring: Proven hands-on experience building and maintaining large-scale, world-class alerting and monitoring systems.
- Incident Management: Establish and manage an effective incident response protocol, ensuring rapid response and resolution of both network and production system issues.
- Fleet Management: Implement and manage solutions for monitoring, deploying, and maintaining computer vision hardware across diverse environments.
- Capacity Planning & Scaling: Collaborate with technical and business teams to plan and implement scaling for both network and production systems to accommodate growth.
- Budget Management: Manage the operational budget, making cost-effective decisions regarding resources, tools, and technology investments.
- Vendor Management: Collaborate with network and hardware vendors, negotiate SLAs, and manage vendor performance.
- Continuous Improvement: Proactively implement opportunities to enhance operational efficiency, productivity, and effectiveness.
- Travel: Some travel will be required for critical launch success, corporate meetings, etc. (25% Travel expected)
Required Skills and Qualifications:
- 10+ years of experience in network or production systems operations, with at least 5 years in a leadership role.
- Strong expertise in network protocols, Linux systems engineering, and computer vision infrastructure.
- Demonstrated experience in large-scale network and production systems.
- Proven track record of managing and leading a high-performing technical operations team.
- Excellent project management skills, with the ability to oversee multiple projects and prioritize effectively.
- Strong communication and interpersonal skills.
- You will interact with external customers and partners at times. Experience bridging highly technical explanations with non-technical executive audiences is necessary.
- Certifications such as CCNP, CCIE, or equivalent are highly valued.
- Experience in a high-growth or technology-driven company.
- Preferred local to New York City, Los Angeles, or Nashville area. Remote for the right candidate.
Salary: The anticipated base salary for this position is $175,000.00 to $205,000.00 annually, depending on qualifications and location.
Benefits:
Metropolis offers a comprehensive total compensation package, including access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.
Equal Opportunity Employer:
Metropolis is an equal opportunity employer dedicated to diversity, equality, and inclusion. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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