Call Center Operations Manager
3 weeks ago
In this role, you will oversee a team of customer service representatives and ensure they meet or exceed performance targets. You will analyze data, plan workflows, and motivate your team to achieve success. A strong focus on customer satisfaction is crucial in this position.
To succeed in this role, you will need excellent communication, problem-solving, and leadership skills. We offer a competitive salary of $20-21/hr, along with a fully remote work environment and opportunities for growth and development.
-
Call Center Operations Associate
1 day ago
Richardson, Texas, United States Allied Universal® Full timeAbout Our Team:We are seeking a highly motivated and customer-focused individual to join our Service Assurance Center (SAC) team in Richardson, TX. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls.Schedule and Pay:This is a full-time, in-office role that requires weekends. The available shifts include...
-
Call Center Team Lead
3 weeks ago
Richardson, Texas, United States Lehman Consulting and Recruiting Full timeJob DescriptionWe are seeking an experienced Call Center Team Lead to manage a team of customer service representatives in a remote work environment. This role offers competitive compensation, including an estimated $20-21/hour, and the opportunity to build a successful career with our company.The ideal candidate will have strong leadership skills,...
-
Call Center Representative
3 weeks ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeJob SummaryThis Operations Support Specialist role is an integral part of our call center operations, handling customer inquiries, resolving issues, and ensuring customer satisfaction while adhering to company policies and procedures. The ideal candidate will possess excellent communication skills, problem-solving abilities, and flexibility in scheduling and...
-
Remote Call Center Leadership Position
2 weeks ago
Richardson, Texas, United States Lehman Consulting and Recruiting Full timeJob OverviewWe are seeking a highly skilled Call Center Team Lead to join our remote team. In this role, you will have the opportunity to lead a team of customer service representatives and contribute to the success of our clients.The Call Center Team Lead will be responsible for managing daily high-volume incoming calls, analyzing and displaying call center...
-
Call Center Performance Evaluator
4 weeks ago
Richardson, Texas, United States RCO E Campbell Full timeJob SummaryThe RCO Call Center Quality Assurance Specialist plays a critical role in ensuring that our customers receive exceptional service. This position requires a high level of expertise in evaluating call quality and providing feedback to team members.Main Responsibilities:Evaluate recorded calls using a scoring model to assess quality and resolution...
-
Call Center Representative
4 weeks ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeAbout Agile People and Payroll LLCWe strive to create a meaningful, mutually beneficial, and enjoyable work environment for our employees.Job OverviewAs a Call Center Representative, you will be an integral part of our team, responsible for providing top-notch customer service and support through various communication channels.ResponsibilitiesHandle customer...
-
Call Center Professional
4 weeks ago
Richardson, Texas, United States Aramark Full timeJob SummaryWe are looking for a skilled Call Center Professional to join our team at Aramark. This role involves providing exceptional service to customers in a professional manner, handling incoming calls, and facilitating and resolving issues to ensure consistent customer satisfaction.Key Responsibilities:Provide exceptional customer service through phone,...
-
Call Center Team Member
4 days ago
Richardson, Texas, United States Aramark Full timeThe Call Center Team Member position at Aramark requires a dedicated and detail-oriented individual who can provide exceptional service to our customers.Job Description:Company OverviewWe are a leading provider of food and facilities services in 15 countries around the world.Job SummaryAs a Call Center Team Member, you will be responsible for handling...
-
RCO Call Center Performance Analyst
4 weeks ago
Richardson, Texas, United States RCO E Campbell Full timeAbout UsAt RCO E Campbell, we are committed to delivering high-quality healthcare services to our customers. Our customer service team plays a critical role in achieving this goal, and we are seeking a talented and motivated Quality Assurance Specialist to join our team.The RCO Call Center Quality Assurance Specialist is responsible for evaluating the...
-
Call Center Quality Expert
3 weeks ago
Richardson, Texas, United States RCO E Campbell Full time**Job Overview:**We are looking for an experienced Call Center Quality Expert to join our team at RCO E. Campbell. In this role, you will be responsible for ensuring the highest level of quality in our customer service interactions.You will:Evaluate recorded calls to ensure they meet quality standards.Develop and recommend call scripts to improve customer...
-
Call Center Representative
2 days ago
Richardson, Texas, United States Burnetts Staffing Full timeAbout Burnetts StaffingWe're a growing company dedicated to providing exceptional service to our members. As a Member Support Representative, you will play a vital role in ensuring our members receive top-notch support and satisfaction.In this role, you will handle inbound and outbound calls, assist members with inquiries, and troubleshoot issues. Your...
-
Test Operations Manager
3 weeks ago
Richardson, Texas, United States Pearson Professional Testing Center Full time**Job Description:** Test Operations ManagerAs a Test Operations Manager at Pearson Professional Testing Center, you will be responsible for overseeing the daily operations of our testing center, ensuring the delivery of high-quality testing services to our customers. This includes managing exam schedules, coordinating logistics, and maintaining compliance...
-
Call Center Support Professional
2 days ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeKey RequirementsHigh school diploma or equivalent experience.2-4 Years of experience in a call center or customer service role.Active Texas Health and Life Insurance LicenseBenefitsAbove Industry Average Compensation (with Bonus Programs)Comprehensive Employee Benefits Package(Health, Dental, Vision Insurance + 401k)
-
Call Center Representative
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeAre you passionate about helping others in their time of need? We are seeking a skilled Non-Emergent Call Take Professional to join our team at AMR Corp. in Lewisville, TX.As a key member of our dispatching team, you will be responsible for answering non-emergency calls, collecting vital information from callers, and assigning tasks to the appropriate...
-
Call Center Expert
3 weeks ago
Richardson, Texas, United States Toyota of Richardson Full timeWe are seeking a highly skilled Call Center Expert - Appt Setter to join our team at Toyota of Richardson. In this role, you will be responsible for scheduling appointments with customers and providing exceptional customer service. You will also work collaboratively with other team members to ensure seamless customer service.Responsibilities:Schedule...
-
Non-Emergent Call Center Professional
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeAbout the RoleWe are looking for a highly motivated Non-Emergent Call Center Professional to join our team in Lewisville, TX.The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities.This is a great opportunity for individuals who are passionate about providing...
-
Non-Emergent Call Center Specialist
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeJob DescriptionWe are seeking a highly skilled Non-Emergent Call Center Specialist to join our team at AMR Corp. In this role, you will be responsible for answering incoming calls, collecting information from callers, and determining their needs. You will also be required to implement and demonstrate compliance with AMR Dispatching triage procedures on...
-
Senior IT Operations Manager
5 days ago
Richardson, Texas, United States Akraya Full timeWe are seeking a talented Senior IT Operations Manager to join our team at Akraya. In this pivotal role, you will oversee the day-to-day management of our data center operations, driving efficiency and innovation through expert leadership and technical acumen.Key Responsibilities:Oversee the planning, execution, and monitoring of data center operations,...
-
Outbound Call Center Agent
4 weeks ago
Richardson, Texas, United States C Payment Services Full timeAbout the RoleThis Customer Acquisition Specialist role at C Payment Services involves making outbound calls to potential customers to promote our services.You will be responsible for identifying new business opportunities, building relationships with customers, and meeting sales targets.A competitive salary of $45,000 per year, plus performance-based...
-
Construction Operations Manager
3 weeks ago
Richardson, Texas, United States Precision Investments Full timeJob SummaryWe are seeking a Construction Operations Manager to join our team at Precision Investments. As a key member of our operations team, this individual will be responsible for overseeing the renovation and improvement of shopping centers within our portfolio.The successful candidate will have a strong background in construction management, with a...