Call Center Representative
2 weeks ago
We strive to create a meaningful, mutually beneficial, and enjoyable work environment for our employees.
Job Overview
As a Call Center Representative, you will be an integral part of our team, responsible for providing top-notch customer service and support through various communication channels.
Responsibilities
- Handle customer inquiries, resolve issues, and ensure customer satisfaction while adhering to company policies and procedures.
- Collaborate with team members and team leads to maintain a positive work environment and achieve team goals.
- Participate in ongoing training sessions to stay updated on product knowledge, company policies, and customer service best practices.
Requirements
- A minimum of 2-4 years of experience in a call center or customer service role.
- Active Texas Health and Life Insurance License.
- Excellent communication skills, both verbal and written, with a clear and professional phone manner.
What We Offer
- Above Industry Average Compensation (with Bonus Programs).
- Comprehensive Employee Benefits Package (Health, Dental, Vision Insurance + 401k).
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