Call Center Quality Expert
3 weeks ago
**Job Overview:**
We are looking for an experienced Call Center Quality Expert to join our team at RCO E. Campbell. In this role, you will be responsible for ensuring the highest level of quality in our customer service interactions.
You will:
- Evaluate recorded calls to ensure they meet quality standards.
- Develop and recommend call scripts to improve customer experience.
- Collaborate with other team members to identify areas for improvement.
**Estimated Salary:** $55,000 - $65,000 per year, depending on experience.
-
Call Center Expert
3 weeks ago
Richardson, Texas, United States Toyota of Richardson Full timeWe are seeking a highly skilled Call Center Expert - Appt Setter to join our team at Toyota of Richardson. In this role, you will be responsible for scheduling appointments with customers and providing exceptional customer service. You will also work collaboratively with other team members to ensure seamless customer service.Responsibilities:Schedule...
-
Call Center Performance Evaluator
4 weeks ago
Richardson, Texas, United States RCO E Campbell Full timeJob SummaryThe RCO Call Center Quality Assurance Specialist plays a critical role in ensuring that our customers receive exceptional service. This position requires a high level of expertise in evaluating call quality and providing feedback to team members.Main Responsibilities:Evaluate recorded calls using a scoring model to assess quality and resolution...
-
Call Center Representative
4 weeks ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeAbout Agile People and Payroll LLCWe strive to create a meaningful, mutually beneficial, and enjoyable work environment for our employees.Job OverviewAs a Call Center Representative, you will be an integral part of our team, responsible for providing top-notch customer service and support through various communication channels.ResponsibilitiesHandle customer...
-
RCO Call Center Performance Analyst
4 weeks ago
Richardson, Texas, United States RCO E Campbell Full timeAbout UsAt RCO E Campbell, we are committed to delivering high-quality healthcare services to our customers. Our customer service team plays a critical role in achieving this goal, and we are seeking a talented and motivated Quality Assurance Specialist to join our team.The RCO Call Center Quality Assurance Specialist is responsible for evaluating the...
-
Call Center Professional
4 weeks ago
Richardson, Texas, United States Aramark Full timeJob SummaryWe are looking for a skilled Call Center Professional to join our team at Aramark. This role involves providing exceptional service to customers in a professional manner, handling incoming calls, and facilitating and resolving issues to ensure consistent customer satisfaction.Key Responsibilities:Provide exceptional customer service through phone,...
-
Call Center Operations Associate
1 day ago
Richardson, Texas, United States Allied Universal® Full timeAbout Our Team:We are seeking a highly motivated and customer-focused individual to join our Service Assurance Center (SAC) team in Richardson, TX. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls.Schedule and Pay:This is a full-time, in-office role that requires weekends. The available shifts include...
-
Call Center Representative
3 weeks ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeJob SummaryThis Operations Support Specialist role is an integral part of our call center operations, handling customer inquiries, resolving issues, and ensuring customer satisfaction while adhering to company policies and procedures. The ideal candidate will possess excellent communication skills, problem-solving abilities, and flexibility in scheduling and...
-
Call Center Team Member
4 days ago
Richardson, Texas, United States Aramark Full timeThe Call Center Team Member position at Aramark requires a dedicated and detail-oriented individual who can provide exceptional service to our customers.Job Description:Company OverviewWe are a leading provider of food and facilities services in 15 countries around the world.Job SummaryAs a Call Center Team Member, you will be responsible for handling...
-
Remote Call Center Leadership Position
2 weeks ago
Richardson, Texas, United States Lehman Consulting and Recruiting Full timeJob OverviewWe are seeking a highly skilled Call Center Team Lead to join our remote team. In this role, you will have the opportunity to lead a team of customer service representatives and contribute to the success of our clients.The Call Center Team Lead will be responsible for managing daily high-volume incoming calls, analyzing and displaying call center...
-
Call Center Support Professional
2 days ago
Richardson, Texas, United States Agile People and Payroll LLC Full timeKey RequirementsHigh school diploma or equivalent experience.2-4 Years of experience in a call center or customer service role.Active Texas Health and Life Insurance LicenseBenefitsAbove Industry Average Compensation (with Bonus Programs)Comprehensive Employee Benefits Package(Health, Dental, Vision Insurance + 401k)
-
Data Center Commissioning Expert
3 weeks ago
Richardson, Texas, United States Meade Engineering Full timeAbout the RoleWe are seeking a Data Center Commissioning Expert to join our team at Meade Engineering, Inc. This is a unique opportunity to work with a leading engineering firm that specializes in providing innovative solutions for data center builders and cloud providers.As a Data Center Commissioning Expert, you will be responsible for ensuring the...
-
Non-Emergent Call Center Specialist
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeJob DescriptionWe are seeking a highly skilled Non-Emergent Call Center Specialist to join our team at AMR Corp. In this role, you will be responsible for answering incoming calls, collecting information from callers, and determining their needs. You will also be required to implement and demonstrate compliance with AMR Dispatching triage procedures on...
-
Quality Assurance and Compliance Expert
3 weeks ago
Richardson, Texas, United States Three Oaks Hospice Full timeWe are seeking a highly skilled Quality Assurance and Compliance Expert to join our team of healthcare professionals at Three Oaks Hospice.About the RoleThis role is responsible for ensuring compliance with federal and state regulations, as well as organizational policies, through detailed audits and quality reviews. The successful candidate will have a...
-
Call Center Team Lead
3 weeks ago
Richardson, Texas, United States Lehman Consulting and Recruiting Full timeJob DescriptionWe are seeking an experienced Call Center Team Lead to manage a team of customer service representatives in a remote work environment. This role offers competitive compensation, including an estimated $20-21/hour, and the opportunity to build a successful career with our company.The ideal candidate will have strong leadership skills,...
-
Call Center Representative
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeAre you passionate about helping others in their time of need? We are seeking a skilled Non-Emergent Call Take Professional to join our team at AMR Corp. in Lewisville, TX.As a key member of our dispatching team, you will be responsible for answering non-emergency calls, collecting vital information from callers, and assigning tasks to the appropriate...
-
Call Center Representative
2 days ago
Richardson, Texas, United States Burnetts Staffing Full timeAbout Burnetts StaffingWe're a growing company dedicated to providing exceptional service to our members. As a Member Support Representative, you will play a vital role in ensuring our members receive top-notch support and satisfaction.In this role, you will handle inbound and outbound calls, assist members with inquiries, and troubleshoot issues. Your...
-
Non-Emergent Call Center Professional
3 weeks ago
Richardson, Texas, United States AMR Corp. Full timeAbout the RoleWe are looking for a highly motivated Non-Emergent Call Center Professional to join our team in Lewisville, TX.The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities.This is a great opportunity for individuals who are passionate about providing...
-
Automated Optical Quality Control Expert
3 weeks ago
Richardson, Texas, United States Libra Industries Acquisition LLC Full timeJob DescriptionLibra Industries Acquisition LLC is seeking a highly skilled Automated Optical Quality Control Expert to join our team. The successful candidate will have a strong background in quality control, with a focus on electronics inspection.The ideal candidate will have 3 years of experience in quality inspection and/or X-Ray inspection of electronic...
-
Outbound Call Center Agent
4 weeks ago
Richardson, Texas, United States C Payment Services Full timeAbout the RoleThis Customer Acquisition Specialist role at C Payment Services involves making outbound calls to potential customers to promote our services.You will be responsible for identifying new business opportunities, building relationships with customers, and meeting sales targets.A competitive salary of $45,000 per year, plus performance-based...
-
Richardson, Texas, United States AM Technical Solutions Full timeJob DescriptionWe are seeking a skilled Semiconductor Construction Quality Assurance and Compliance Expert to join our team at AM Technical Solutions. As a QAR, you will be responsible for ensuring code compliance and constructability resources for our construction management and engineering groups. You will also provide discipline-specific installation...