Operations Service Manager

4 days ago


Metairie, United States Burlington Full time
Operations Service Manager Job Description

Burlington is seeking a highly skilled Operations Service Manager to join our team. As a key member of our store leadership team, you will be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.

Key Responsibilities:
  • Manage the Customer Service and Cashier teams to ensure excellent customer service and compliance with company policies and standards.
  • Provide guidance and coaching to Customer Service Supervisors to ensure they meet customer service expectations and maintain a smooth customer flow at the registers.
  • Oversee the receiving process, transfers, debits, damages, and charge-backs, and partner with the Receiving Supervisor to maintain accurate inventory.
  • Support the Store Manager and others in areas including staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
Requirements:
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, holidays, and required travel.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Comfortable utilizing scheduling and reporting computer software.
What We Offer:
  • Competitive wage
  • Flexible hours
  • Associate discount
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Up to 12 days of paid time off annually
  • Up to 8 paid holidays
  • Paid sick time in accordance with applicable law
  • 401(k) plan

Burlington is an equal opportunity employer committed to workplace diversity. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Metairie, Louisiana, United States Burlington Full time

    Operations Service Manager Job DescriptionBurlington is seeking a highly skilled Operations Service Manager to join our team. As a key member of our store leadership team, you will be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.Key Responsibilities:Manage the Customer...


  • Metairie, Louisiana, United States Burlington Full time

    Job Summary:As an Operations Service Manager at Burlington, you will be responsible for leading the store team and managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and...


  • Metairie, Louisiana, United States Burlington Full time

    Operations Service ManagerAre you a seasoned leader with a passion for driving business results? Do you thrive in fast-paced environments where organization and efficiency are key to success? If so, we may have the perfect opportunity for you.Key Responsibilities:Manage the Customer Service and Cashier teams to ensure compliance with company policies and...


  • Metairie, United States Solar Refrigeration and Appliance Service, Inc. Full time

    Benefits: 401(k) 401(k) matching Company parties About Us: Solar Refrigeration & Appliance Repair is a leading provider of appliance repair with a commitment to delivering outstanding customer experiences. We pride ourselves on our innovative solutions and dedicated team. We are looking for a passionate and experienced Customer...


  • Metairie, Louisiana, United States SpeeDee Oil Change and Auto Service Full time

    Job Title: Automotive Customer Service Advisor/Store ManagerWe are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Service Advisor/Store Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key...


  • Metairie, Louisiana, United States SpeeDee Oil Change and Auto Service Full time

    About UsSpeeDee Oil Change and Auto Service is a leading provider of automotive maintenance and repair services. With over 40 years of experience, we have built a reputation for quality service and customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Advisor/Store Manager to join our team. As a key member...


  • Metairie, Louisiana, United States Sushi Nami Full time

    Job Title: General ManagerSushi Nami is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for the overall success of our restaurant, including managing daily operations, supervising staff, and ensuring exceptional customer service.Key...


  • Metairie, Louisiana, United States Fat Boys Pizza Full time

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:Fat Boys Pizza is seeking a highly motivated and experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of the restaurant, maintaining high standards of...


  • Metairie, Louisiana, United States Fiery Crab Full time

    Restaurant Service Manager Job DescriptionAs a Restaurant Service Manager at Fiery Crab, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences. You will lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff, fostering a...


  • Metairie, United States Fiery Crab Full time

    About Fiery CrabFiery Crab is a leading seafood restaurant chain that serves the freshest seafood with bold, juicy flavors. Our concept is to provide an exceptional dining experience to our customers, and we're looking for a skilled Restaurant Operations Manager to lead our front-of-house team.Job SummaryWe're seeking a highly motivated and experienced...


  • Metairie, Louisiana, United States PLK Careers Full time

    Job SummaryThe Restaurant Operations Manager is responsible for leading the daily operations of a single restaurant, driving key performance outcomes, and developing servant leaders. This role supports the Restaurant General Manager in managing the restaurant's profitability, guest service, people development, and operations management. The ideal candidate...


  • Metairie, Louisiana, United States CheckersRally's Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers & Rally's. As a key member of our Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.Key ResponsibilitiesRestaurant...


  • Metairie, United States Fiery Crab Full time

    About Fiery CrabFiery Crab is a Louisiana-based seafood restaurant chain that offers a unique dining experience. Our restaurants are known for serving fresh seafood cooked in bold, juicy flavors.Job DescriptionWe are seeking a skilled Restaurant Service Manager to oversee the front-of-house operations at our restaurant. The ideal candidate will have...


  • Metairie, Louisiana, United States CheckersRally's Full time

    Purpose of Your WorkAs a General Manager at Checkers & Rally's, you will play a crucial role in executing the restaurant plan, driving sales and profits, and delivering exceptional Guest and Team service. Your primary responsibility will be to manage the overall restaurant, ensuring it remains the first choice for our Guests and Employees.Key...


  • Metairie, Louisiana, United States Solar Refrigeration and Appliance Service, Inc. Full time

    Job OverviewSolar Refrigeration & Appliance Repair is seeking a seasoned Customer Service Manager to lead our customer service team and drive exceptional support for our valued clients.Key ResponsibilitiesOversee customer service operations, address customer escalations, and manage a team of customer service representatives.Develop and implement customer...


  • Metairie, Louisiana, United States PLK Careers Full time

    Job OverviewThe Restaurant Operations Manager is a key role in the success of our restaurant. As a Manager-in-Training, you will be responsible for leading the operations of the restaurant, focusing on profitability, guest service, people development, and operations management.This is an excellent opportunity for individuals who are looking to grow with the...


  • Metairie, Louisiana, United States French Truck Coffee Full time

    Job SummaryWe are seeking a highly skilled and motivated Store Lead to join our team at French Truck Coffee. As a Store Lead, you will play a critical role in supporting our store teams and ensuring the smooth operation of our front and back of house operations.Key ResponsibilitiesCommunicate effectively with team members and management to ensure seamless...

  • Operations Manager

    3 weeks ago


    Metairie, Louisiana, United States The Center For Autism And Related Disorders, Inc. Full time

    Operations ManagerThe Center for Autism and Related Disorders, Inc. is seeking a highly skilled Operations Manager to oversee the day-to-day operations of our assigned center. As a key member of our team, you will be responsible for ensuring the smooth operation of the center, including administrative duties, team development, and financial management.Key...


  • Metairie, Louisiana, United States CheckersRally's Full time

    Purpose of Your WorkAt Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As a member of our Corporate Field Operations team, you will play a crucial role in assisting the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent...


  • Metairie, Louisiana, United States CheckersRally's Full time

    Purpose of Your WorkAs a General Manager at Checkers & Rally's, you will play a crucial role in driving sales and profits while delivering exceptional Guest and Team service. Your primary responsibility will be to execute the restaurant plan, ensuring we remain the 1st Choice for our Guests and Employees.Key ResponsibilitiesMeet Budgeted Sales and Profits:...