Restaurant Operations Manager

5 days ago


Metairie, United States Fiery Crab Full time

About Fiery Crab

Fiery Crab is a leading seafood restaurant chain that serves the freshest seafood with bold, juicy flavors. Our concept is to provide an exceptional dining experience to our customers, and we're looking for a skilled Restaurant Operations Manager to lead our front-of-house team.

Job Summary

We're seeking a highly motivated and experienced Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a positive work environment.

Key Responsibilities

  • Staff Management
    • Recruit, train, and supervise front-of-house staff, including servers, hosts/hostesses, bartenders, and support staff
    • Provide ongoing coaching and performance feedback to maintain a motivated and efficient team
  • Operational Excellence
    • Ensure that our restaurant is fully and appropriately staffed at all times
    • Create and manage employee schedules to ensure adequate coverage during peak hours and special events while optimizing labor costs
    • Maintain operational excellence so our restaurant is running efficiently and effectively
  • Customer Service
    • Ensure that our customers receive exceptional service and have a positive dining experience
  • Restaurant Atmosphere
    • Create a restaurant atmosphere that both patrons and employees enjoy

Requirements

  • Previous experience as a restaurant manager
  • Extensive food and beverage knowledge, and ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Great leadership skills
  • Familiarity with restaurant management software
  • Demonstrated ability to coordinate a staff

What We Offer

  • Insurance benefits (full time position)
  • Bonus opportunities
  • A great work atmosphere


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