Restaurant Operations Manager
1 week ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As a member of our Corporate Field Operations team, you will play a crucial role in assisting the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service.
Key Responsibilities- Build sales and profits by promoting guest satisfaction and managing restaurant operations effectively.
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager in a timely manner.
- Assist with interviewing and hiring the right team members to ensure a cohesive and productive team.
- Ensure that policy and procedures are being followed on shifts, maintaining a safe and clean environment for employees and guests.
- Train team members on operations, company policies, and procedures, as well as guest service standards.
- Identify and respond to complaints and policy/procedure violations in a professional and timely manner.
- Provide regular feedback and coaching to team members on their performance, promoting growth and development.
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
Checkers & Rally's offers comprehensive benefits, including medical and dental plans, as well as recognition programs, including bonuses. Work today and get paid tomorrow. Details available at the restaurant during your interview. REQ# 3893 LOC# Bonnabel & Vets
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