Restaurant Operations Manager

4 weeks ago


Metairie, United States Fiery Crab Full time
About Fiery Crab

Fiery Crab is a Louisiana-based seafood restaurant chain that offers a unique dining experience. Our restaurants are known for serving fresh seafood cooked in bold, juicy flavors.

Job Description

We are seeking a skilled Restaurant Service Manager to oversee the front-of-house operations at our restaurant. The ideal candidate will have experience in restaurant management, leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff to ensure exceptional customer service and dining experiences.
  • Recruit, train, and supervise front-of-house staff to maintain a motivated and efficient team.
  • Create and manage employee schedules to optimize labor costs and ensure adequate coverage during peak hours and special events.
  • Provide ongoing coaching and performance feedback to maintain a motivated and efficient team.
  • Maintain operational excellence to ensure the restaurant is running efficiently and effectively.
  • Work closely with the kitchen team and other department managers to coordinate seamless operations and address any issues or concerns that may arise.
  • Ensure compliance with laws, regulations, and guidelines.
  • Create a restaurant atmosphere that both patrons and employees enjoy.
Requirements
  • Previous experience as a restaurant manager.
  • Extensive food and beverage knowledge.
  • Great leadership skills.
  • Familiarity with restaurant management software.
  • Demonstrated ability to coordinate a staff.
What We Offer
  • Insurance benefits (full-time position).
  • Bonus opportunities.
  • A great work atmosphere.


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