Customer Service Director
2 hours ago
Solar Refrigeration & Appliance Repair is seeking a seasoned Customer Service Manager to lead our customer service team and drive exceptional support for our valued clients.
Key Responsibilities- Oversee customer service operations, address customer escalations, and manage a team of customer service representatives.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Monitor customer service interactions to ensure quality, accuracy, and adherence to company standards.
- Handle escalated customer inquiries and complaints in a professional and timely manner.
- Analyze customer feedback and metrics to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to enhance the customer service experience and resolve issues effectively.
- Prepare and present regular reports on customer service operations and performance to senior management.
- Proven experience as a Customer Service Manager or similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle customer complaints and resolve conflicts effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Competitive salary and performance-based bonuses
- Health and dental insurance
- Paid time off and holidays
- 401(k) plan with company match
- Opportunities for professional development and career advancement
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States Solar Refrigeration and Appliance Service, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Solar Refrigeration & Appliance Service, Inc. in Metairie, LA.Key ResponsibilitiesManage incoming calls, emails, and service appointment scheduling for customers, staff, and manufacturers.Gather accurate customer information...
-
Customer Service Advisor
2 weeks ago
Metairie, Louisiana, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor/Store Manager-In-Training at SpeeDee Oil Change and Auto Service. As a key member of our team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key...
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States Solar Refrigeration and Appliance Service, Inc. Full timeJob DescriptionSolar Refrigeration and Appliance Service, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Metairie, LA.Key Responsibilities:Customer Communication: Handle incoming calls and emails from customers, staff, manufacturers, and contractors to provide timely and effective support.Scheduling...
-
Metairie, Louisiana, United States SpeeDee Oil Change and Auto Service Full timeJob Title: Automotive Customer Service Advisor/Store ManagerWe are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Service Advisor/Store Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key...
-
Customer Service Representative
5 days ago
Metairie, Louisiana, United States Enterprise Call Center Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Enterprise Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and meeting sales targets.ResponsibilitiesCustomer Service: Respond...
-
Customer Service Ambassador
2 weeks ago
Metairie, Louisiana, United States NOLA Management Group Full timeAbout the RoleNOLA Management Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer...
-
Customer Service Ambassador
4 days ago
Metairie, Louisiana, United States NOLA Management Group Full time{"h1": "Customer Service Representative", "p": "At NOLA Management Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, providing fast, friendly service to customers and exceeding their expectations. Your primary objective will be to greet, qualify, recommend, and...
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States Pep Boys Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for delivering exceptional customer experiences, providing expert product and service knowledge, and ensuring seamless interactions with our customers.Key ResponsibilitiesProvide...
-
Customer Service Ambassador
2 weeks ago
Metairie, Louisiana, United States Circle K Stores, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Provide excellent customer service through phone,...
-
Customer Service Ambassador
2 weeks ago
Metairie, Louisiana, United States Stuart Services Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will play a vital role in establishing and maintaining positive relationships with our customers.Key ResponsibilitiesProvide exceptional customer service through active listening,...
-
Customer Service Representative
6 hours ago
Metairie, Louisiana, United States Nora Vaden Holmes - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and promoting our premier insurance and financial service products.ResponsibilitiesCustomer Engagement:...
-
Customer Service Representative
7 days ago
Metairie, Louisiana, United States Metairie Bank Full timeMetairie Bank is committed to providing exceptional customer service and financial solutions to our community. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.Job SummaryThis role is responsible for providing financial services to customers and non-customers, serving primarily in a teller role...
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States Staff My Agency Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers,...
-
Customer Service Associate
4 weeks ago
Metairie, Louisiana, United States Fat Boys Pizza Full timeJoin Our Team as a Customer Service AssociateAre you someone who enjoys engaging with others and creating memorable experiences? If you thrive in a lively and dynamic setting, we have an exciting opportunity for you. Become a part of the Fat Boy's Pizza & Savvy Sliders team as a Customer Service Associate and enjoy a rewarding work environment.Your Role: As...
-
Customer Service Representative
1 week ago
Metairie, Louisiana, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino's Pizza LLCWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...
-
Customer Service Representative
3 weeks ago
Metairie, Louisiana, United States Theresa Hollander - State Farm Agent Full timeJob OverviewAre you a customer-focused professional looking for a challenging role in a dynamic business environment? Do you enjoy working with the public and providing exceptional service? If so, we may have the perfect opportunity for you.As a Customer Service Representative for Theresa Hollander - State Farm Agent, you will play a critical role in...
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States Metairie Bank Full timeMetairie Bank is an Equal Opportunity Employer.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and non-customers, handling financial transactions, and maintaining accurate records.Key...
-
Customer Service Associate
1 week ago
Metairie, Louisiana, United States Circle K Stores, Inc. Full timeStore Overview: We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. Responsibilities: * Provide exceptional customer service to our customers * Respond to customer inquiries and resolve issues in a timely and professional manner * Work effectively in a fast-paced retail environment Requirements: * High school...
-
Customer Service Representative
3 weeks ago
Metairie, Louisiana, United States Whole Foods Market Full timeJob Summary:We are seeking a highly skilled and customer-focused Cashier Team Member to join our team at Whole Foods Market. As a key member of our Front-End team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Assist customers during...
-
Customer Service Representative
2 weeks ago
Metairie, Louisiana, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...