Current jobs related to Mortgage Customer Support Specialist - Boise, Idaho - Idaho Housing and Finance Association

  • Senior Mortgage Financing Specialist

    4 weeks ago

    Boise, Idaho, United States Primary Residential Mortgage Full time

    Position OverviewThe primary responsibility of this role is to actively seek out new residential mortgage clients while fostering and nurturing a robust network of referral sources. A Loan Officer is tasked with evaluating a borrower's financial and credit profile to assess creditworthiness and the likelihood of successful repayment efforts.Key...

  • Mortgage Sales Representative

    1 month ago

    Boise, Idaho, United States Primary Residential Mortgage Full time

    Job SummaryWe are seeking a highly motivated and experienced Mortgage Sales Representative to join our team at Primary Residential Mortgage. As a key member of our sales team, you will be responsible for originating new residential mortgage clients and developing a strong business network of referrals.Key ResponsibilitiesAnalyze borrower financial and credit...

  • Experienced Mortgage Loan Consultant

    2 months ago

    Boise, Idaho, United States Primary Residential Mortgage Full time

    Position OverviewThe primary role of this position is to actively seek out new residential mortgage clients while building and nurturing a robust network of referrals. A Loan Officer is tasked with evaluating a borrower's financial and credit information to assess creditworthiness and the likelihood of successful repayment efforts.Key...

  • Mortgage Loan Servicing Specialist

    2 months ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job SummaryIdaho Housing and Finance Association is seeking a highly skilled Mortgage Loan Servicing Specialist to join our Mortgage Loan Servicing department. As a Loss Mitigation Counselor, you will work directly with our borrowers who have a home loan through our organization and are past due on their payment.Key ResponsibilitiesProvide accurate direction...

  • Mortgage Protection Specialist

    2 weeks ago

    Boise, Idaho, United States Spieldenner Financial Group Full time

    Job OverviewSpieldenner Financial Group is a leading insurance organization dedicated to providing top-notch mortgage protection solutions to individuals and families. Our team is passionate about helping people achieve financial security and peace of mind.Key ResponsibilitiesSetting Appointments: Reach out to potential clients and schedule meetings to...

  • Mortgage Loan Officer

    1 week ago

    Boise, Idaho, United States Citizens Financial Group, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Mortgage Loan Officer to join our team at Citizens Financial Group, Inc.As a Mortgage Loan Officer, you will be responsible for identifying, building, and maintaining a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities.Key...

  • Mortgage Loan Originator

    2 weeks ago

    Boise, Idaho, United States U.S. Bank Full time

    Mortgage Loan Originator Job DescriptionAt U.S. Bank, we're committed to helping our customers achieve their financial goals. As a Mortgage Loan Originator, you'll play a critical role in providing exceptional customer service and guiding clients through the home buying or refinancing process.Key Responsibilities:Evaluate and sell mortgage solutions to...

  • Mortgage Loan Officer

    4 weeks ago

    Boise, Idaho, United States Bank Of Idaho Full time

    Mortgage Loan Officer Job DescriptionAt Bank Of Idaho, we are seeking a highly skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for developing positive relationships between customers, realtors, and the bank to increase market share.Key Responsibilities:Develop new customer relationships through calling on...

  • Customer Support Specialist

    2 weeks ago

    Boise, Idaho, United States Sonova USA, Inc. Full time

    About Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions. Our mission is to help people enjoy the delight of hearing by developing, manufacturing, and distributing cutting-edge products and services.Job Title: Customer Support SpecialistWe are seeking a highly motivated and customer-focused Customer Support Specialist...

  • Mortgage Loan Servicing Specialist

    2 weeks ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job DescriptionWe are seeking a skilled Collections Representative to join our Mortgage Loan Servicing department at Idaho Housing and Finance Association. As a Collections Representative, you will work directly with borrowers who are past due on their payments, providing financial education and counseling to help them stay in their homes.Key...

  • Bilingual Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join our Mortgage Loan Servicing Department at the Idaho Housing and Finance Association.Key ResponsibilitiesRespond to customer inquiries in a timely and effective manner, providing clear and concise information regarding mortgage payments,...

  • Customer Support Specialist

    2 weeks ago

    Boise, Idaho, United States Orion Talent Full time

    **Job Summary**We are seeking a skilled Customer Support Specialist to join our team at Orion Talent. As a key member of our support team, you will be responsible for providing technical assistance to customers and resolving equipment problems.Key Responsibilities:Perform preventative maintenance on assigned products independentlyCarry out corrective...

  • Technical Customer Support Specialist

    1 month ago

    Boise, Idaho, United States Hydropoint Data Systems, Full time

    Job Title: Technical Customer Support SpecialistWe are seeking a highly motivated and customer-oriented Technical Customer Support Specialist to join our team at HydroPoint Data Systems. As a key member of our support team, you will be responsible for providing exceptional support to our customers, distributors, and specifiers.Key Responsibilities:Provide...

  • Customer Support Specialist

    2 weeks ago

    Boise, Idaho, United States Sonova USA, Inc. Full time

    About Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions. Our mission is to help people enjoy the delight of hearing by developing, manufacturing, and distributing cutting-edge products and services.Job SummaryWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. As a key...

  • Loss Mitigation Specialist

    2 weeks ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job OverviewIdaho Housing and Finance Association is seeking a highly skilled Loss Mitigation Specialist to join our Mortgage Loan Servicing department. As a key member of our team, you will work closely with borrowers who are past due on their payments, providing them with expert guidance and support to help them stay in their homes.Key...

  • Loss Mitigation Specialist

    4 weeks ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job Title: Loss Mitigation Specialist/CounselorJob Summary:We are seeking a highly skilled Loss Mitigation Specialist/Counselor to join our Mortgage Loan Servicing department. As a key member of our team, you will work directly with borrowers who are past due on their payments, providing financial education and counseling to help them achieve loan...

  • Bilingual Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job Title: Bilingual Customer Service RepresentativeAt Idaho Housing and Finance Association, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our...

  • IT Support Specialist

    7 days ago

    Boise, Idaho, United States GovCIO Full time

    Job SummaryGovCIO is seeking a highly skilled IT Support Specialist to provide technical assistance to customers. The ideal candidate will have excellent communication skills and the ability to troubleshoot complex technical issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing systemDiagnose and troubleshoot...

  • Customer Support Specialist

    7 days ago

    Boise, Idaho, United States AIDA Healthcare Full time

    AIDA Healthcare is a customer-centric technology company dedicated to empowering healthcare professionals to focus on patient care. We're seeking a skilled Customer Care Associate to join our team and provide exceptional support to our customers.Key Responsibilities:Support Tickets:Respond to customer inquiries via phone, email, and chatMaintain a...

  • Customer Support Specialist

    2 weeks ago

    Boise, Idaho, United States Orion Talent Full time

    Job Title: Customer Support EngineerAt Orion Talent, we are seeking a highly skilled Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance to customers, troubleshooting equipment problems, and performing preventative maintenance on assigned products.Key...

Mortgage Customer Support Specialist

2 months ago

Boise, Idaho, United States Idaho Housing and Finance Association Full time
Job Overview

The Idaho Housing and Finance Association is in search of a Customer Service Representative to enhance our Mortgage Loan Servicing Department. The ideal candidate will be responsible for addressing customer inquiries regarding mortgage payments, taxes, and insurance, while possessing a solid understanding of mortgage-related terminology.

Why Choose Us?

Our organization is committed to uplifting lives and fortifying communities across Idaho. We prioritize housing opportunities, self-sufficiency, and economic growth as the cornerstones of advancement. Our dedication to our workforce is steadfast, as we regard our employees as our most valuable asset. We provide competitive salary packages, extensive health benefits, and numerous avenues for professional growth and development.

It is no surprise that we have been acknowledged as one of the "Best Places to Work" in Idaho for several years. Become part of a dynamic, entrepreneurial organization that significantly influences the lives of Idaho residents.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries
  • Assist in the management of single-family home loans
  • Engage with customers actively, offering relevant education and support
  • Safeguard the privacy and security of client information
  • Direct calls to the appropriate agents, queues, or departments

Essential Qualifications:

  • Capability to work autonomously, organize, prioritize, and execute job responsibilities
  • Ability to maintain exceptional customer relations consistently

Preferred Experience:

  • Experience in a call center environment is preferred
  • 1-2 years of experience in residential real estate lending, loan processing, loan closing, or loan servicing is preferred