Customer Service Representative

1 day ago


Richardson, Texas, United States State Farm Insurance Full time
Customer Service Representative

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. You'll also be responsible for processing policy applications, renewals, and cancellations, as well as handling billing and payment inquiries. In this role, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering outstanding customer service. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide exceptional customer service to our customers
  • Answer customer inquiries and resolve any issues they may have
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Collaborate with team members to ensure customer satisfaction

Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


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