Customer Service Representative
4 weeks ago
Job Overview
Texans Credit Union is seeking a highly skilled Member Service Representative to join our Member Connect (Call Center) team. This role is ideal for individuals who excel in providing exceptional customer service via phone and have a passion for delivering personalized support to our members.
Key Responsibilities
As a Member Service Representative, you will be responsible for delivering top-notch service for a variety of member requests, including online and mobile services, account modifications, and loan management. You will also assist in resolving escalated member issues and promote Texans' products and services based on member needs.
Requirements
To be successful in this role, you should possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. Prior call center experience is preferred, but not required. You should also be proficient in MS Office, including Excel and Word, and have a strong desire to learn and grow with our organization.
What We Offer
As a Member Service Representative at Texans Credit Union, you will enjoy a competitive salary of $18.50 per hour, as well as opportunities for professional growth and development. You will also have the chance to work in a dynamic and supportive team environment, where your contributions will make a real difference in the lives of our members.
Apply today to join our team and take the first step towards a rewarding career in customer service
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