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Customer Service Representative

2 months ago

Richardson, Texas, United States Agile People and Payroll LLC Full time
About Agility Insurance Services

We are a leading National Field Marketing Organization (FMO) specializing in Medicare and Health Insurance enrollment. Our team is dedicated to providing exceptional service and support to our clients.

Job Title: Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting daily with insurance agents and brokers, communicating effectively, and identifying opportunities to provide exceptional service.

Responsibilities:
  • Interact daily with insurance agents and brokers to provide exceptional service and support
  • Communicate effectively and identify opportunities to improve customer satisfaction
  • Problem-solve and provide efficient customer service to meet the needs of our clients
Qualifications:
  • Bilingual in any language
  • 2-4 years of sales or call center experience
  • High School Diploma or GED
What We Offer:
  • Above industry average wages
  • Comprehensive employee benefits, including 401(k), dental, health, and vision insurance
  • Paid training with growth opportunities
Work Schedule and Location:

Monday to Friday, in-office

Salary Range:

$22.00 per hour

Benefits Include:
  • 401(k)
  • Dental, Health, Vision Insurance
  • Health Savings, Life Insurance
  • Paid Time Off, Retirement Plan
Required Experience:

2 years in Customer Service

Required Bilingual:

English + Any Language

Agility Insurance Services LLC is committed to providing equal employment opportunities to all applicants, without discrimination based on various factors. A consumer report may be obtained for employment purposes.