Customer Service Representative

3 days ago


Richardson, Texas, United States ReqRoute Inc Full time
Job Title: Customer Service Representative

ReqRoute, Inc is seeking a skilled Customer Service Representative to join our team in Richardson, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Provide timely and effective customer service and support via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction and service level targets
  • Stay up-to-date with product and service knowledge to provide accurate information to customers
Requirements:
  • 1+ year of customer service experience in a call center or similar environment
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity targets
  • Basic computer skills and knowledge of Microsoft Office
What We Offer:
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Flexible scheduling to accommodate your needs
  • Training and development programs to enhance your skills and knowledge

ReqRoute, Inc is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.



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