Overnight Hospitality Agent

18 hours ago


West Palm Beach, Florida, United States Rock Palm Beach Services Llc Full time
Job Overview: Overnight Hospitality Agent

At Rock Palm Beach Services Llc, we are seeking an experienced Overnight Hospitality Agent to join our team. This part-time position offers a unique opportunity to provide exceptional customer service to guests and residents while working a flexible schedule, including overnight shifts.

We offer a competitive salary of $16.00 per hour, along with employee discounts and paid time off. As an Overnight Hospitality Agent, you will be responsible for ensuring that every guest feels welcome and valued throughout their stay.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and concerns in a positive and courteous manner.
  • Manage front desk operations during designated shifts, including handling cash and credit transactions, processing reservations, and maintaining accurate records.
  • Collaborate with other departments to ensure seamless communication and exceptional guest experience.
  • Conduct thorough room inspections, identifying and addressing any issues or concerns.
Requirements:
  • High school diploma or equivalent required; hotel experience preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Basic computer skills, with proficiency in software applications such as property management systems.
  • Ability to work a variety of shifts, including evenings, nights, weekends, and holidays.


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