Senior Member Service Liaison

2 weeks ago


San Antonio, Texas, United States University Health System Full time
Job Summary

We are seeking a highly skilled Senior Member Service Representative to join our team at University Health System. As a key member of our team, you will serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, and providing information regarding all aspects of our Special Member Service.

Key Responsibilities
  • Provide comprehensive knowledge of STAR Kids and STAR PLUS programs to members and providers.
  • Resolve member and provider issues in a timely and professional manner.
  • Offer information and support regarding all aspects of our Special Member Service.
  • Collaborate with internal teams to ensure seamless delivery of benefits and services.
Requirements
  • Strong knowledge of STAR Kids and STAR PLUS programs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.


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