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Hospice Clinical Liaison
1 month ago
At Kindful Health LLC, we are seeking a highly skilled and compassionate Hospice Clinical Liaison to join our team. As a key member of our sales and marketing team, you will be responsible for establishing and developing new business contacts, maintaining current relationships, and implementing a sales and marketing plan to cover the assigned sales/marketing region.
Key Responsibilities:- Generate qualified referrals to achieve hospice admissions and meet target account goals.
- Maintain accurate records of referral sources, including physicians, hospitals, skilled nursing facilities, and senior living facilities.
- Assist care centers in obtaining required documentation for the referral to admission process.
- Evaluate patient referrals to determine appropriateness for admission to hospice.
- Provide consultation and counseling to referrers, patients, and families about Kindful's hospice care options.
- Communicate patient health, financial, psycho-social, spiritual, medical, and DME needs to the care team and coordinate resources to meet patient needs.
- Act as a liaison to patients and families during the transitional period between discharge and initiation of hospice services.
- Develop and maintain client relationships within a competitive marketplace.
- Establish and promote ongoing collaborative relationships with referral sources, institutional personnel, and other facilities.
- Prepare business plans and maintain target lists, prioritizing accounts in accordance with the market sales plan.
- Respond to customer complaints in a timely manner.
Qualifications and Skills:
- Mastery of all facets of hospice care.
- Excellent communication skills, with the ability to communicate effectively with patients, families, co-workers, physicians, social workers, discharge planners, and external vendors.
- Valid LVN or RN licensure.
- Associate's degree required, with at least two years of hospice sales or hospice clinical experience.
We are looking for a team member who is happy in the field, providing patient care, and embraces new opportunities to learn and grow. If you are a compassionate and skilled professional who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
