Front Desk Representative

2 weeks ago


Lake Havasu City, Arizona, United States ZMC Hotels Full time
Company Overview

We pride ourselves on delivering exceptional hospitality to our employees and guests. Our company offers a range of opportunities, from seasonal work to full-time careers, with flexible schedules and steady employment. We're looking for friendly and service-oriented individuals who can provide quality experiences for our guests.

Job Summary

This role is all about delivering fast, fun, and friendly service to our guests. As a Front Desk Representative, you'll be responsible for checking in guests during peak hours, providing exceptional customer service, and working collaboratively with our team to ensure a seamless experience. If you're a people person who thrives in a fast-paced environment, we want to hear from you

Shifts will vary, ranging from 7am-3pm, 3pm-11pm, and 11pm-7am. We're looking for individuals who can adapt to different schedules and work collaboratively with our team to achieve our goals.

Responsibilities:
  • Ensure that all guests receive efficient and courteous service, and that all standards are met by our staff.
  • Address guest concerns and ensure follow-up is complete.
  • Assist in maintaining room inventory status to optimize revenue while meeting guest expectations.
  • Supervise bell staff to ensure efficient and friendly service during guest arrivals and departures.
Qualifications:
  • Highly organized and able to multitask.
  • Strong knowledge of guest service and satisfaction.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a team environment and lead by example.
  • Basic computational and computer skills.
Benefits/Perks:
  • Medical, dental, and vision options for full-time employees.
  • Paid time off and 401(k) for full-time employees.
  • Discounts on hotels across the country for all employees.
  • Regular opportunities for bonuses.
  • $250 referral bonus for you and a referred associate.
  • DailyPay: access to already earned wages before payday.
  • Opportunities for upward mobility and growth within the company.


Compensation: $14.50 per hour

We pride ourselves on delivering exceptional hospitality to our employees and guests. Our company offers a range of opportunities, from seasonal work to full-time careers, with flexible schedules and steady employment. We're looking for friendly and service-oriented individuals who can provide quality experiences for our guests.

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