Front Desk Representative

4 weeks ago


Carlisle, Pennsylvania, United States Palette Hotels Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.

Key Responsibilities:

  • Manage guest complaints and resolve issues promptly and professionally
  • Assist with front desk and accounting duties, including producing nightly reports
  • Communicate effectively with guests and hotel staff to ensure a smooth and efficient operation
  • Act in accordance with fire, health, and safety regulations and follow emergency procedures as required

Requirements:

  • Positive attitude and excellent communication skills
  • Commitment to delivering high-quality customer service
  • Flexibility to work a range of shifts, including days and nights
  • Ability to speak and understand Spanish is an advantage

About Us:

At Palette Hotels, we are dedicated to creating meaningful hospitality careers for our associates. We offer competitive salaries, outstanding benefits, and extensive training and development programs to support our team members in achieving their career goals.

We are an equal opportunity employer and welcome applications from diverse candidates. Our company policies prohibit unlawful discrimination and promote a drug-free workplace.



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