Guest Service Representative

5 months ago


Carlisle, United States EXCL Hospitality Full time
Description:
The Guest Service Representative is responsible for exceptional guest sales and service at the front desk and in the evening executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day. This includes sales and reservations via phone and in person, guest check in and out, guidance for guests in dining and directions, and the commitment to consistently wowing our guests with the quality of your service and our award winning hotels. Schedules require rotating weekend shifts. Night shift includes billing, inventories, laundry, movement of goods throughout the building, audits, and any task necessary for the efficient operations of the hotel.

Requirements:
•Love of helping people
•Excellent customer service skills on the phone and in person
•Capacity to pay attention to details for billing and reservations
•Ability to navigate fast-paced environment
•Desire to meet/exceed exceptionally high standards
•Exceptional Attitude
•High degree of self motivation
•Capacity to do whatever it takes to make this hotel successful
•Flexible schedule a plus for full time positions
•Passion
•Integrity
•Minimum of 2 years consistent employment experience required

Additional Info:
EXCL Hospitality takes pride in providing an exceptional work environment and corporate focus on its employees with generous Paid Time Off, Medical Benefits, Monthly Performance Bonus, and Travel Discounts at over 3000 Hotels worldwide. EXCL Hospitality is deeply committed to giving its teams the resources it needs to be successful.

EXCL Hospitality is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

  • Carlisle, Massachusetts, United States Domino's Franchise Full time

    Are you a people person with a passion for delivering exceptional customer service? We're looking for a Customer Service Representative to join our team at Domino's Pizza!As a Customer Service Representative, you will be the face of our company, interacting with customers, answering phones, and providing a positive experience for every guest. You will also...


  • Carlisle, Pennsylvania, United States The LaSalle Group Full time

    Customer Service Representative Job DescriptionLaSalle Network is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients through phone and email inquiries.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Carlisle, United States The LaSalle Group Full time

    LaSalle Network is actively seeking a remote Customer Service Representative for one of our clients in the Carlisle, PA area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking for the flexibility to work in aremote...


  • Carlisle, Pennsylvania, United States Carlisle IT Full time

    Job SummaryAs a Field Service Representative for Carlisle Architectural Metals, you will play a critical role in providing exceptional service to our customers. Your primary responsibility will be to ensure that our products are installed correctly and meet the highest standards of quality.Key ResponsibilitiesConduct inspections of completed product...


  • Carlisle, Iowa, United States Peoples Savings Bank Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Peoples Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues they may have.Key ResponsibilitiesOpening, closing, and maintaining checking...


  • Carlisle, Pennsylvania, United States Luxury Bath Technologies Full time

    Job OverviewLuxury Bath Technologies is seeking a highly motivated and enthusiastic individual to join our team as a Remodeling Services Representative. As a key member of our sales team, you will be responsible for introducing customers to our remodeling services and generating leads to drive business growth.Key Responsibilities:Attend events and trade...


  • Carlisle, Pennsylvania, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, answering questions, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Assist customers with inquiries,...


  • Carlisle, United States University of Pittsburgh Medical Center Full time

    Performs other duties as assigned. Has daily contact with patients, family, and other hospital employees. Must be able to handle stressful situations courteously, tactfully, and calmly. Must maintain client confidentiality. Attends SED. Attends depar Patient Services, Representative, Patient, Emergency, Department, Healthcare, Medical


  • Carlisle, Pennsylvania, United States Palette Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesManage front desk operations, including check-in,...


  • Carlisle, Pennsylvania, United States MCR Hotels Full time

    Job Title: Front Desk AgentAt MCR Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key Responsibilities:Provide attentive and courteous service to all...


  • Carlisle, Pennsylvania, United States EXCL Hospitality Full time

    Job Summary:The Customer Service Ambassador is responsible for delivering exceptional guest experiences at the front desk and ensuring the efficient delivery of guest satisfaction throughout the day. This includes handling guest inquiries, sales, and reservations, as well as providing guidance on hotel amenities and services.Key Responsibilities:Provide...


  • Carlisle, United States 1 Alpha Consulting LLC Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at 1 Alpha Consulting LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both English and Spanish.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in...


  • New Carlisle, United States EDCOAT LLC Full time

    The Customer Service Representative is a key member of the EDCOAT Customer Service team. This full-time position is based in New Carlisle, IN and reports to the Divisional Controller. This is a position with normal working hours of Monday to Friday between 8:00AM - 4:30PM. Some weekends are required on an on-call basis and are done remotely based on a...


  • Carlisle, United States Dickinson College Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Specialist to join our team at Dickinson College. As a key member of our retail operations team, you will be responsible for providing exceptional service to our guests, preparing high-quality food and beverages, and maintaining a clean and safe work environment.Key...


  • Carlisle, Arkansas, United States Dickinson College Full time

    Job Summary:Dining Services Associate at Dickinson College is responsible for providing exceptional customer service and ensuring a positive dining experience for guests. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide excellent...

  • Sales Representative

    4 weeks ago


    Carlisle, Iowa, United States Metzen Agency Full time

    Job OpportunityThe Metzen Agency is seeking a highly motivated and disciplined Sales Representative to join our team. As a Sales Representative, you will be responsible for actively seeking out and engaging prospective customers, following our sales process and system to achieve success, and being coachable and ready to learn.Key Responsibilities:Learn our...


  • Carlisle, Pennsylvania, United States The GIANT Full time

    Job SummaryThe GIANT Company is seeking a skilled Cashier and Customer Service Specialist to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities* Provide excellent customer service,...


  • Carlisle, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform advanced platform banking functions with minimal supervision....


  • Carlisle, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform advanced platform banking functions with minimal supervision....


  • Carlisle, United States PNC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Part-time Teller to join our Retail Branch organization. As a Part-time Teller, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.Key...