Patient Care Liaison
2 weeks ago
Job Type:
Full-time
Position Overview:
As a Patient Care Liaison, you will be the first point of contact for patients at CentroMed, ensuring a welcoming and supportive environment. Your role is crucial in facilitating a positive experience for patients as they navigate our healthcare services.
Company Background:
CentroMed is a non-profit organization dedicated to providing comprehensive healthcare services to diverse populations. With a legacy of over 50 years, we are committed to improving the well-being of families through high-quality, compassionate care. Our mission is to be a trusted healthcare provider in the community, focusing on accessibility and cultural competence.
Key Responsibilities:
- Manage patient registration and ensure accurate data entry for all individuals seeking healthcare services.
- Conduct financial assessments and assist with billing and collections, ensuring compliance with agency standards.
- Provide exceptional customer service to patients and their families, addressing inquiries and concerns promptly.
- Maintain up-to-date knowledge of insurance programs and eligibility requirements to assist patients effectively.
- Support clinical teams by facilitating patient assessments and maintaining accurate records.
- Participate in outreach initiatives and contribute to the agency's quality improvement efforts.
Qualifications:
Applicants should possess a high school diploma or equivalent, with experience in a healthcare setting preferred. Strong clerical skills, attention to detail, and proficiency in data entry are essential. Bilingual candidates (English/Spanish) are highly encouraged to apply.
Benefits:
We offer a comprehensive benefits package, including competitive compensation, health and dental insurance, retirement plans, and opportunities for professional development. Our work environment promotes teamwork, innovation, and a healthy work-life balance.
Core Values:
At CentroMed, we uphold the values of respect, integrity, excellence, affordability, and teamwork in all our interactions.
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