Customer Success Manager

3 weeks ago


New York, New York, United States APRIL LLC Full time

About the Role

April is seeking a skilled Customer Success Manager to play a pivotal role in our client relationships. As a key member of our team, you will be responsible for managing our most critical bank partnerships, driving the execution of joint initiatives, and launching new offerings to benefit our users.

Key Responsibilities:

  • Develop and execute partnership strategies to drive growth and retention
  • Build strong relationships with key stakeholders, including banks and issuers
  • Leverage industry knowledge to craft thoughtful partnership and product strategies
  • Navigate complex financial systems to execute deals and ensure proper execution
  • Collaborate with internal cross-functional stakeholders to create and execute client strategies
  • Identify and engage key stakeholders to champion April's value proposition and execute deals that address their needs

About April

April is redefining the tax software industry with our cutting-edge technology and innovative approach. We partner with financial service companies, fintechs, and payroll providers to seamlessly integrate mobile-friendly tax solutions into their platforms. Our mission is to transform tax management from a once-a-year chore into a proactive, year-round process. Through our advanced AI technology, we're breaking down the barriers of the tax industry to offer intelligent, white-labeled solutions wherever financial decisions are made.

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