Automotive Service Consultant

2 weeks ago


Olathe, Kansas, United States Johnson County Auto Care LLC Full time
Job Overview

Johnson County Auto Care LLC is recognized as a leading automotive repair facility, celebrated for its exceptional customer satisfaction. We are seeking a skilled Automotive Service Consultant to enhance our operations. This role is ideal for individuals who value integrity and professionalism in the automotive service industry.

Key Responsibilities
  • Deliver outstanding customer service throughout the vehicle service process, ensuring follow-up communication.
  • Carefully listen to customer concerns and evaluate vehicles to formulate the most effective repair strategies.
  • Provide informed recommendations for necessary automotive repairs and present accurate pricing estimates.
  • Coordinate with parts suppliers and technicians to ensure all required materials are readily available.
  • Keep customers informed about the progress of their vehicle services.
  • Address detailed inquiries regarding services rendered and pricing structures.
  • Maintain organized customer records and documentation.
  • Manage appointment scheduling via telephone communications.
Qualifications
  • Fundamental knowledge of mathematics and accounting principles.
  • Strong grasp of automotive mechanics with the ability to diagnose and recommend suitable repairs.
  • Capability to simplify complex automotive topics into clear, customer-friendly explanations.
  • Proficient in computer usage and data entry.
  • Excellent organizational skills and attention to detail.
  • Physical ability to stand, walk, sit, and lift items weighing up to 25 pounds.
  • Team-oriented mindset with a willingness to accept constructive feedback.
  • Understanding of typical scheduling formats to manage time effectively.
  • Aptitude for multitasking in fast-paced environments and flexibility in work hours.


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