Automotive Service Consultant
2 weeks ago
Are you ready to play a pivotal role in reshaping the automotive sector? At Baxter Auto Group, we invite you to discover your potential.
We are redefining the traditional automotive experience for both our customers and our employees. As a valued member of Baxter, you will be part of a dynamic organization that prioritizes an inclusive environment, which is why we seek individuals like you.
We appreciate team members who:
- Demonstrate care and commitment to their colleagues.
- Communicate with honesty and kindness.
- Embrace diversity by actively listening and learning from various viewpoints.
At Baxter, we promote professional growth, diverse career paths, and a culture where every employee is a leader, from entry-level positions to management. We encourage you to be your true self and maintain a strong focus on both employee and customer experiences. Coupled with competitive benefits and opportunities across various locations, we believe you will find that YOU BELONG AT BAXTER.
Your Role as an Automotive Service Consultant:- Welcome and assist customers, manage phone inquiries, and schedule appointments.
- Identify mechanical issues through thoughtful questioning or visual inspections.
- Discuss inspection findings with clients, recommend necessary repairs, and prepare service orders.
- Provide detailed repair orders outlining time, costs, and labor estimates.
- Document customer concerns clearly to aid technicians in diagnosing issues.
- Clarify performed services and associated charges to clients.
- Address customer inquiries and concerns effectively.
- Perform additional tasks as directed by management.
Essential Requirements:
- Must be at least 18 years old and possess a valid driver's license.
Preferred Attributes:
- A collaborative mindset with a focus on collective success.
- A genuine desire to assist others in all capacities.
- Committed to achieving meaningful results in every task.
- Welcomes diverse perspectives and actively seeks to learn from them.
- Communicates with empathy, transparency, and authenticity.
- Driven by curiosity and a passion for continuous improvement.
- Competitive Compensation: $45,000 - $75,000 annually (base salary plus commissions/bonuses).
- Flexible Work Hours: Full-Time positions available.
- Comprehensive Benefits Package: Leading medical plans, dental and vision options, generous vacation and sick leave, paid parental leave, 401(k) with matching, and various insurance plans.
- Professional Development: Opportunities for training and advancement for all employees.
- Employee Discounts: Discounts on vehicle purchases, parts, services, and more.
- Educational Support: Reimbursement for automotive-related education.
- Support Programs: Employee assistance programs available.
- Paid Holidays: Enjoy recognized holidays throughout the year.
Baxter Auto Group is recognized as a leading automotive retail organization, dedicated to providing an exceptional employee experience through industry-leading benefits and a focus on purpose, growth, well-being, and belonging.
We are committed to diversity and equal opportunity in our hiring practices. Baxter Auto Group is an equal opportunity employer and does not discriminate based on any legally protected status. We provide reasonable accommodations for qualified individuals with disabilities.
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