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CCTV Command Center Security Officer
2 months ago
GardaWorld - Security Services
Global Security Systems Specialist - Now Hiring
Location: Various Locations
- NJ SORA License Required
- 1-2 Years Security Experience Required
- Schedule: Monday-Friday 8AM-4:30PM (40 Hours A Week)
- $23.00 / hour
In today's intricate landscape, GardaWorld distinguishes itself as the largest privately held security services firm globally. Our expertise lies in safeguarding individuals and assets, and we are continually expanding our reach. If you are a proactive, talented individual with a strong customer service orientation, you can forge a successful career with us. We equip you with the necessary tools to enhance your skills and advance your career, offering exceptional growth opportunities.
Key Responsibilities:
- Deliver outstanding customer service.
- Monitor and identify potential threats, trends, and incidents that may jeopardize the security of personnel, facilities, operations, and reputation.
- Engage in detailed report writing, demonstrating a solid understanding of critical incident escalation.
- Handle sensitive and confidential information with minimal supervision.
- Collaborate with all risk functions to develop and document policies, procedures, and controls for departmental processes.
- Coordinate security personnel and police details as necessary.
- Actively oversee and facilitate security-related incidents.
- Evaluate threats based on incoming data and make informed decisions.
- Participate in various Physical Security projects, including technology implementation, employee identification, access control, and video monitoring.
- Monitor access control systems and respond appropriately to alarms, breaches, or malfunctions.
- Respond to security operations notifications and requests from internal and external parties.
- Collaborate with emergency medical services, fire departments, and law enforcement during emergencies.
- Support onsite contract security personnel.
- Conduct open-source research to address specific inquiries and develop intelligence products.
- Bachelor's degree or an associate's degree with relevant experience preferred.
- A minimum of 1 year of experience in a Global Security Operations Center (GSOC), central station monitoring, or equivalent.
- Ability to successfully complete a thorough screening process.
- Experience in shift work within a 24-hour operational environment.
- Possession of an active New Jersey SORA license.
- Security, military, or law enforcement experience is a plus.
- Exceptional customer service and communication skills; call center experience preferred.
- Strong documentation, investigative, and report-writing abilities.
- Intermediate computer proficiency.
- Meticulous attention to detail.
- Proficiency in Microsoft Office and other PC-based applications.
- Internal presence, intellect, energy, and determination to excel in a high-performance setting.
- Comfortable navigating ambiguity and managing large volumes of data.
- Ability to prioritize tasks amidst competing demands.
- Collaborative mindset and ability to support a team environment.
- Capability to work independently.
- Effective planning and execution of tasks within designated timelines.
- Problem-solving aptitude.
- Occasional travel may be necessary.
- Ability to perform multiple tasks, operate standard office equipment, and respond promptly to auditory signals.
- Capability to sit, stand, walk, squat, bend, reach, and move safely in confined spaces.
- Ability to lift and carry weights up to 25 lbs.
- Proficient in reading, writing, and comprehending instructions regularly.
- Ability to apply common sense reasoning to address standardized problems.
- Competence in solving basic mathematical problems, including addition, subtraction, multiplication, and division.
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Once hired, you will never have to wait for a paycheck again. DailyPay's most utilized features include:
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- BALANCE ALERTS: Monitor your real-time earnings and budget for upcoming expenses.