Cigar Sales Specialist

2 weeks ago


Southfield, Michigan, United States TABACALERA USA Inc. Full time
Job Title: Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Casa de Montecristo. As a Sales Associate, you will be responsible for providing exceptional guest experiences, building relationships with customers, and driving sales growth.

Key Responsibilities:

  • Provide a world-class guest experience through exemplary service and selling skills.
  • Build relationships with customers and communicate product features and benefits.
  • Develop and maintain strong knowledge of Casa de Montecristo products.
  • Assist in the complete operations of the store and perform all functions to effectively execute corporate initiatives.
  • Follow all Casa de Montecristo policies and standard operating procedures, as well as state and local regulations.
  • Maintain visual and cleanliness standards to support the brand image.

Requirements:

  • Previous experience in a retail, hospitality, or other service-centric environment.
  • POS and/or computer skills needed.
  • Cigar knowledge a plus.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Exceptional interpersonal skills.
  • Hands-on team player with a strong work ethic.

Work Environment/Conditions:

While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.



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