Student Enrollment Coordinator
2 weeks ago
Job Title: Enrollment Support Specialist
Company: Texas A&M University - Commerce
Department: Undergraduate Admissions
Minimum Salary: Commensurate
Location: Commerce, Texas
Job Type: Staff
Overview: The Enrollment Support Specialist plays a crucial role in addressing inquiries related to enrollment from students, families, and the broader community. This position is dedicated to enhancing student support services, resolving enrollment challenges, and fostering student satisfaction through exemplary customer service.
Key Responsibilities:
- Engage with current and prospective students through phone and email communications
- Initiate outbound calls to potential students concerning enrollment opportunities
- Provide detailed information on academic programs and ensure accurate maintenance of student records
- Deliver outstanding customer service while collaborating with team members to boost enrollment
- Remain informed about industry developments and participate in professional growth activities
Essential Qualifications:
- Education: High school diploma or equivalent
- Experience: A minimum of two years in a related field
- Skills: Proficiency in database management and CRM systems, along with strong communication abilities
- Competencies: Ability to multitask, work collaboratively, and provide exceptional customer service
- Physical Requirements: Capability to sit for extended durations
Preferred Qualifications: A degree and experience within a higher education environment are advantageous.
Supervision: This position does not involve supervising others.
All roles are security-sensitive and subject to a criminal history check. Texas A&M University - Commerce is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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