Retail Operations Manager

2 days ago


Washington, Washington, D.C., United States The UPS Store MCO Full time
Center Manager Job Description

The Center Manager is responsible for the overall success of our retail location. This includes managing day-to-day operations, ensuring excellent customer service, and driving business growth.

Key Responsibilities:
  • Lead and manage a team of associates to deliver exceptional customer service and achieve sales goals
  • Develop and implement effective marketing strategies to increase customer engagement and drive sales
  • Manage center finances, including budgeting, forecasting, and reporting
  • Oversee inventory management, including ordering, stocking, and maintaining a well-organized store environment
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of retail management experience, with a proven track record of success
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to make informed decisions
  • Proficiency in Microsoft Office and other business software


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