Retail Store Manager

4 days ago

Washington, Washington, D.C., United States Wireless Vision Full time

About the Role:

We are seeking a highly motivated and experienced Retail Associate Manager to join our team at Wireless Vision. As a key member of our retail team, you will be responsible for driving sales results, team motivation, and impacting customer experience.

Your Key Responsibilities:

  • Represent the T-Mobile brand while providing exceptional customer service and driving profitability.
  • Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
  • Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
  • Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
  • Work with RSM to execute on the local store marketing initiatives to solicit new business.
  • Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.
  • Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
  • Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.

Your Qualifications:

  • High School Diploma or GED required.
  • 1-2 years of management experience in retail or another environment with a strong customer focus.
  • Willingness and ability to relocate to any store within in their assigned market.
  • Excellent written and verbal communication skills required.
  • Strong organizational and problem-solving skills required.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift 25 pounds.

What We Offer:

  • Competitive paid time-off program
  • Student financial assistance
  • Medical, dental and vision benefits
  • 401k match
  • Phone service discounts
  • Development and growth opportunities

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