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Retail Store Manager

1 month ago

Washington, Washington, D.C., United States Wireless Vision Full time

About the Role:

As a Retail Associate Manager at Wireless Vision, you will be responsible for driving sales results, team motivation, and impacting customer experience. You will represent the T-Mobile brand while providing exceptional customer service and driving profitability. Your key responsibilities will include partnering with the Retail Store Manager to recruit top talent, coaching and developing existing team members, and inspiring sales teams to achieve monthly goals.

Your Key Responsibilities:

  • Manage store operations, including sales, customer service, and team development.
  • Partner with the Retail Store Manager to develop and implement sales strategies and customer service initiatives.
  • Coach and develop team members to build a high-performing team.
  • Active participation in store meetings to prepare for launches and keep team members current on company changes.
  • Manage back-end processes and execution of customer-facing initiatives to ensure store compliance.
  • Ensure the maintenance of store appearance and merchandising standards.
  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
  • Responsible for daily and monthly inventory and cash management.

Requirements:

  • High School Diploma or GED required.
  • 1-2 years of management experience in retail or another environment with a strong customer focus.
  • Willingness and ability to relocate to any store within their assigned market.
  • Excellent written and verbal communication skills required.
  • Strong organizational and problem-solving skills required.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift 25 pounds.

What We Offer:

  • Competitive paid time-off program.
  • Student financial assistance.
  • Medical, dental, and vision benefits.
  • 401k match.
  • Phone service discounts.
  • Development and growth opportunities.