Retail Group Store Manager

1 week ago

Washington, Washington, D.C., United States Smithsonian Full time
Job Title: Retail Group Store Manager

The Smithsonian Museums in Washington DC are seeking an experienced Retail Group Store Manager to maximize the visitor experience and meet financial goals by ensuring excellent products, services, and experiences within the store locations.

Key Responsibilities:
  • Manage stores to ensure all operations are consistent with the Smithsonian culture, customer service focus, and visual and merchandising standards.
  • Drive sales through customer service, strategic store operations, and effective merchandising.
  • Strategically plan and allocate resources to maximize store sales and profitability and reduce inefficiencies.
  • Recruit, train, and coach a knowledgeable and motivated management, sales, and operations teams.
  • Model, coach, and teach the team to deliver exemplary customer service and uphold merchandising and operational standards.
  • Ensure compliance to all guidelines involved with safety, loss prevention, inventory control, and cash handling procedures.
Requirements:
  • Bachelor's degree from a four-year college or university, and 5 to 10 years related retail management experience, or an equivalent combination of education and experience.
  • Multi-unit, high volume retail or similar experience is required.
  • Solid experience in all aspects of retail store management.
  • Proven leadership skills by building trust, credibility, and partnership with supervisors and direct reports.
  • Demonstrated ability to effectively build, motivate, and supervise a diverse staff.
  • Solid experience with cash management, inventory management, merchandising, and POS cash register systems.
  • Experience interpreting, analyzing, and utilizing retail sales data and metrics.
  • Ability to communicate effectively at all levels within the organization.
What We Offer:
  • Up to $85k annually, commensurate with experience.
  • Excellent benefit programs including Health, Dental, and Vision Insurance, Life Insurance, Transit/Commuter Benefits, Annual and Sick Leave Accrual, Family Friendly Leave, 403b Retirement Program, Discounts for Smithsonian Memberships, Museum Stores, and Restaurants, Flexible Spending Account (Health & Dependent Care).

The Smithsonian Institution values and seeks a diverse workforce. We are an equal opportunity employer and welcome applications from diverse candidates.

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