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Salesforce Administrator

2 months ago

Park City, Utah, United States Powered By MRP Full time
About the Role

**Job Summary:**

We are seeking a highly skilled Salesforce Administrator to join our team at Powered by MRP. As a key member of our organization, you will be responsible for optimizing our business processes by leveraging Salesforce technology.

Key Responsibilities:

  • Technical Configuration: Configure Salesforce objects, fields, lightning pages, page layouts, record types, and apps to meet business needs.
  • System Maintenance: Monitor system performance, manage system updates, and prepare users for release features. Troubleshoot and resolve issues as they arise.
  • Data Management: Oversee data import, export, cleaning, and retention. Implement data quality best practices and deduplication processes.
  • Documentation: Maintain up-to-date documentation for configurations, processes, and procedures. Develop user guides and training materials.
  • User Management: Handle user provisioning, role assignments, profile management, and MFA configuration. Provide ongoing end-user support and training to optimize usage.
  • Reporting & Dashboards: Design and create custom reports and dashboards to support business decision-making. Analyze data and provide actionable insights.
  • Collaboration: Work with various departments to gather requirements, analyze needs, and implement solutions. Collaborate with developers and vendors as needed.
  • Compliance & Security: Ensure Salesforce data and processes adhere to company policies and compliance regulations. Implement security measures and conduct regular audits.

Requirements:

  • Experience: Minimum of 5 years of experience as a Salesforce Administrator or in a similar role with hands-on experience with Sales Cloud, Service Cloud, and Marketing Cloud's Account Engagement.
  • Technical Skills: Proficiency in Salesforce configuration, Flows, Visualforce, and Salesforce APIs. Experience solving complex business problems with Salesforce technology. Familiarity with data migration tools and integration platforms.
  • Solutions Architecture Skills: Ability to design scalable and secure Salesforce solutions. Experience in designing complex data models and sharing rules based on organizational requirements.
  • Enterprise Architecture Skills: Understanding of enterprise architecture frameworks and methodologies. Knowledge of cross-cloud architecture and best practices for integrating Salesforce with other enterprise systems.
  • Governance and Security: Strong understanding of Salesforce security model, including roles, profiles, permission sets, and sharing settings. Experience in implementing and managing Salesforce Shield, encryption, and event monitoring.
  • Analytical Skills: Strong problem-solving abilities and analytical skills. Ability to interpret data and generate actionable insights.
  • Communication: Excellent verbal and written communication skills. Ability to present technical concepts to non-technical stakeholders.
  • Self-Motivated: Constant need for growth. Eagerness to stay current on the platform's new tools, capabilities, and updates.
  • Attention to Detail: High level of accuracy and attention to detail. Ability to manage multiple tasks and projects effectively.

What We Offer:

  • Competitive compensation packages
  • Comprehensive benefits plan, including health insurance, dental insurance, vision insurance, 401K, healthcare FSA, and dependent care FSA
  • Paid time off and paid holidays
  • Professional growth and development opportunities