Salesforce Administrator

23 hours ago


Jersey City, New Jersey, United States Verisk Analytics Full time
Job Title: Salesforce Administrator

We are seeking a highly skilled Salesforce Administrator to join our CRM team at Verisk Analytics. As a key member of our team, you will be responsible for designing and implementing technical Salesforce solutions to support our sales, marketing, and business teams.

Key Responsibilities:
  • Perform Salesforce administrative functions, including user account maintenance, profile creation, and workflow management.
  • Collaborate with stakeholders to set up and modify assignment rules, escalation rules, and auto-response rules.
  • Provide knowledge article management, content creation, and survey administration.
  • Aid in implementing service packs, upgrades, and server changes.
  • Support Salesforce and third-party application integrations.
  • Partner with cross-functional teams to understand business and data requirements.
  • Design automated processes to improve efficiency and scalability.
  • Maintain and manage data quality and integrity of Salesforce data.
  • Assist end-users with troubleshooting and provide hands-on support and training.
Requirements:
  • Bachelor's degree in a relevant field, such as Information Technology or Business Administration.
  • 4+ years of experience as a Salesforce Administrator.
  • Salesforce Administrator Certification required.
  • Advanced Administrator and/or Business Analyst certification a plus.
  • Proficiency in Salesforce configuration, customization, and data management.
  • Experience working in a SCRUM or agile environment.
  • Solid understanding of translating business processes to technical requirements.
  • Experience with Einstein Analytics, Icertis CRM, and omni-channel a plus.
What We Offer:
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading data analytics and technology company.

At Verisk Analytics, we value learning, caring, and results. We are committed to creating an inclusive and diverse workplace culture. If you are a motivated and experienced Salesforce professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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