Customer Service Ambassador

3 days ago


San Francisco, California, United States Aramark Full time
Job Summary

The Customer Service Representative position is a key role within our organization, responsible for delivering exceptional service to our clients. As a member of our team, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing solutions to meet their needs.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, or in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless service delivery and resolve any issues that may arise
  • Maintain accurate records and reports to track customer interactions and service delivery
  • Participate in ongoing training and development to enhance customer service skills and knowledge
Requirements
  • 3-5 years of experience in a customer-facing role
  • High school diploma required; associate's degree preferred
  • Proficiency in MS Office, particularly Excel
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
About Aramark

Aramark is a leading provider of food, facilities, and uniform services to businesses, schools, and healthcare organizations. We are committed to delivering exceptional service and creating a positive experience for our customers and employees.



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