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Customer Experience Ambassador

2 months ago

San Francisco, California, United States Clear Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our airport team, you will be responsible for delivering exceptional customer service and driving membership enrollments.

Key Responsibilities
  • Security and Service: Adhere to security procedures, validate airline documents, and verify CLEAR member traveler identification.
  • Customer Service: Provide exceptional service to members, potential customers, and general travelers.
  • Sales and Enrollment: Drive membership enrollments by engaging travelers and selling the benefits of CLEAR.
Requirements
  • Must be 18 years of age or older.
  • High school diploma or GED equivalent required.
  • Open availability and flexibility to work a variety of shifts.
  • Ability to stand for up to 8 hours per day.
  • Requires completion of airport badging or government screening process, and other applicable associated requirements.
What We Offer
  • Free CLEAR membership for you and your family/friends with discounts.
  • 401(k) Retirement Plan with company match.
  • 10 company-paid holidays (paid 1.5x if worked).
  • Comprehensive Medical, Dental, and Vision Insurance.
  • Paid Time Off.
About CLEAR

CLEAR's mission is to create frictionless experiences where every day feels like magic. We're transforming the way people live, work, and travel with our identity platform, connecting them to the things that make them, them.