Customer Service and Sales Ambassador

2 days ago


San Diego, California, United States ASI, inc Full time
Job Overview

At ASI, inc, we are seeking a highly skilled and customer-focused Customer Service and Sales Ambassador to join our team. As a key member of our sales and customer service department, you will play a vital role in driving profitable sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Customer Service: Provide detailed information about products and services to customers, maintaining a professional and positive demeanor in all interactions.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell based on customer needs and preferences, working closely with customers to ensure they receive the correct devices and information.
  • Product Knowledge: Maintain a thorough understanding of our clients' products or services, attending daily meetings to stay up-to-date on the latest offerings.
  • Communication and Interpersonal Skills: Demonstrate excellent communication skills when working with customers, colleagues, and management, ensuring seamless collaboration and effective issue resolution.
  • Performance Metrics: Meet or exceed sales standards, closing targeted sales and contributing to the growth of our sales department.
Requirements
  • Education: A bachelor's degree is preferred but not required for this position.
  • Experience: Prior work experience in customer service, sales, or a customer-facing role is a plus.
  • Skills: Excellent communication skills, professionalism, ability to work under pressure, adapt to changes, and maintain organization skills.
What We Offer

At ASI, inc, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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