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Front Office Manager and Inside Sales Representative

2 months ago

Simi Valley, California, United States N-Hance Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Manager and Inside Salesperson to join our team at N-Hance Wood Refinishing. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, generating leads, and driving sales growth.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Inside Sales: Generate leads, make sales calls, and negotiate deals to meet sales targets.
  • Data Entry: Accurately enter customer data into our CRM system.
  • Scheduling and Dispatch: Coordinate and schedule jobs for our team of up to 7 workers.
  • Work Order Management: Prepare and close work orders efficiently and effectively.
  • Warehouse Inventory Management: Manage and maintain accurate inventory levels.
Requirements
  • Experience: At least 5 years of relevant job experience, preferably in a sales or customer service role.
  • Qualifications: Previous inside sales experience is highly desirable. Possess a passion for helping customers with bath and kitchen upgrades. Excellent organizational skills, ability to project a positive and professional image, and ability to work well as a team player.
  • Skills: Enthusiastic telephone, customer service, and sales skills. Solid computer skills involving email, data entry, and Microsoft Excel & Word. Above-average ability to multi-task in a fast-paced, small business environment.
Benefits
  • Health Insurance: Comprehensive health insurance plan.
  • Dental Insurance: Dental insurance plan.
  • Paid Time Off: Generous paid time off policy.
Schedule
  • Work Schedule: Monday to Friday, 8-hour shift, day shift.
Compensation

$20.00 per hour.