Community Relations Associate
5 days ago
Job Title: Community Relations Associate
Job Summary:
We are seeking a highly motivated and detail-oriented Community Relations Associate to join our team at Asian Americans for Equality. The successful candidate will be responsible for providing light-touch social services to our low-income residents, ensuring client housing retention, and promoting a strong sense of community within our tenant population.
Key Responsibilities:
- Engage with Residents: Provide regular contact with tenants to ensure client housing retention, including rental assistance applications and renewals, rental arrear support, internal referrals for entitlement and benefits social services, and external referrals for workforce, education, mental health programs.
- Community Building: Work collaboratively with our Residential Services team to develop a strong sense of community within the AAFE tenant population, including promoting and encouraging AAFE tenant attendance to AAFE events, workshops, clubs, and pantries.
- Communication and Reporting: Participate in meetings and trainings as required, ensure timely communication with the landlord regarding tenant status, maintain thorough, timely, and accurate progress notes, files, and correspondences.
- Unit Inspections: Perform unit inspections and follow-up as needed.
- Qualifications:
- Education: Bachelor's Degree in Social Work or related field.
- Experience: Experience as a Housing Specialist or Housing Case Manager is highly desirable.
- Skills: Strong analytical, verbal, written, and interpersonal communication skills with the ability to present information to a diverse customer base, specifically racially, ethnically, and socially diverse.
- Language: Bilingual in English/Chinese or English/Spanish is required.
What We Offer:
AAFE and Stanton Norfolk offer rich benefits, recognition, opportunities for professional growth, and competitive salaries. Salary offers will be based on the candidate's experience in similar roles and will fall between a range of $45,000 - $50,000.
Our Philosophy:
We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness, empowerment, and impact. AAFE employees are accountable, collaborative, and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity.
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