Warehouse Operations Supervisor

6 days ago

Albany, New York, United States Hims Full time

About the Role:

We are seeking a highly skilled and experienced Area Manager to join our team at Hims. As an Area Manager, you will play a critical role in ensuring the smooth operation of our warehouse and distribution center.

Key Responsibilities:

  • Assist the Operations Manager in organizing and directing warehouse operations, including coordinating activities to ensure efficient utilization of warehouse resources and optimizing fulfillment flow.
  • Maintain ownership of a specific functional area within the building and all activities and output that area produces.
  • Manage the daily operations across a shift/department, including measuring performance and attendance.
  • Ensure quality standards and productivity standards are achieved while prioritizing safety as a top priority.
  • Coach and manage employees, set workload objectives as required to optimize staff effectiveness.
  • Interact with warehouse management regarding operating issues, including root cause analysis and suggested solutions.
  • Responsible for troubleshooting and investigating errors or nonconformance within your functional area of ownership.
  • Facilitate and lead continuous improvement projects to support departmental initiatives/goals.
  • Ensure all new employees are properly trained, including delivery of staff training as needed.
  • Responsible for elements of staffing (recruiting, interviewing, and selection) and talent management (performance management and activities to achieve performance objectives).
  • Maintain department schedules to support fulfillment without delays.
  • Plan and coordinate efficient transfer of materials and finished products throughout the warehouse.
  • Responsible for maintaining proper inventory control procedures and documentation for all finished products produced, stored, and shipped from the warehouse.
  • Adhere to all environmental, health and safety SOPs, regulatory requirements, equipment, policies and procedures, including any department specific requirements.

Requirements:

  • 3-5+ years of previous leadership and supervisory experience.
  • GED or high school diploma, Associate's degree or higher preferred.
  • Proactive and motivational customer-focused attitude to help set the tone for an energetic work environment.
  • Excellent communications skills both verbal and written.
  • Strong prioritization and time management skills with attention to detail and accuracy.
  • Proficient knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail.

Benefits:

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on Hims & Hers online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

Conditions of Employment:

  • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs.
  • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
  • Physical exertion required, including walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time, and lifting up to 80% of the time for up to a twelve hour shift.
  • Must be able to lift up to 50lbs.
  • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD), associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity, and reproductive effects) of handling hazardous drugs.

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